Before requesting customer support, please check out the
online resources for the program you are using.
You can find answers to most of your questions in Help, Knowledge Base, Forum.
Also, we strongly recommend you to download the latest version of the software.
Remote Desktop Products
Virtual Serial Port Products
Serial Port Developer Components
Technical support is available during European Business Time via email and live chat. We make every attempt to respond within several hours but a lot of our customers are pleased to find out that we are responding within a few minutes.