Before requesting customer support, please check out the online resources for the program you are using. You can find answers to most of your questions in Help, Knowledge Base, Forum. Also, we strongly recommend you to download the latest version of the software.
USB over Network (Linux version)
USB over Network (macOS version)
USB for Remote Desktop (Linux version)
Scanner for Remote Desktop (Linux version)
Scanner for Remote Desktop (macOS version)
Webcam for Remote Desktop (Linux version)
Webcam for Remote Desktop (macOS version)
Biometrics for Remote Desktop (Linux version)
Serial Port for Remote Desktop
Serial Port for Remote Desktop (Linux version)
Technical support is available during European Business Time via email and live chat. We make every attempt to respond within several hours but a lot of our customers are pleased to find out that we are responding within a few minutes.