Supported operating systems are listed on the product download page.
This is the Windows feature. The playback is provided by Windows and not by “Sound over RDP”. To enable playback in RDP session please do the following: start->run->gpedit.msc
Local Computer Policy -> Computer Configuration -> Administrative Templates -> Windows Components -> Terminal Services -> Client/Server data redirection. Open "Allow audio redirection" and set it to "Enabled".
Sound over RDP does not have user interface. It starts to work automatically as soon as RDP session is between workstation and terminal server is established.
It's very easy to check. Just launch Sound Recorder in remote RDP session and try to record voice data via microphone. If Sound Recorder recognizes the voice, all works fine.
There is no need to install “USB for Remote Desktop” because the microphone’s sound will not be redirected to the RDP session. You should use “Sound over RDP” for this purpose even though the headset is a USB device.
Please check if the versions of “Sound over RDP” workstation and server are the same. Also please check if the service of the program is running (Start –> Run –> Services.msc)
If your server-side OS is Windows XP, in RDP properties (Start –>Run–>mstsc–>Options–>Local resources–>Remote Computer Sound) choose ‘ Leave at remote computer’. If your Server OS is Windows 2003, choose ‘Bring to this computer’.
The error you receive is not related to Sound over RDP. It is caused by Sound Recorder itself.
See more information at http://support.microsoft.com/kb/284893/en-us
Please copy all lines of the license key, including -----BEGIN/-----END. If it still doesn’t work, please contact us at support@fabulatech.com or enter our live chat.
Sure! Please write an email to support@fabulatech.com explaining why you need an extended trial key and we’ll send you one as soon as possible.
Please make a screenshot of the error and send it to support@fabulatech.com. We’ll analyze the problem and get back to you with the solution as soon as possible.
After making sure it is our software that’s causing the BSOD, please do the following:
1) Go to the System Properties ("Windows + Break" buttons on the keyboard)
2) Open "Advanced" tab
3) In the "Startup and Recovery" section press "Settings" button.
4) Here you can see "Write debugging information" section. Choose "Kernel memory dump" and remember the path to the file - MEMORY.DMP
By default it's "%SystemRoot%\MEMORY.DMP"
5) Reproduce BSOD once again
6) Go to the windows root folder and find that file: "Windows/MEMORY.DMP"
7) Zip this file and send it to support@fabulatech.com.
8) Also please send us your sysinfo. To get it you need to do the following:
Start -> Programs -> Accessories -> System Tools -> System Information File -> Save
Most probably you’re getting a BSOD, but your PC is not configured to show it. Please follow the instructions above to send us the kernel memory dump file.