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FabulaTech Forum Serial Port Solutions Virtual Serial Port Kit (Moderators: Andrew, Tim_GaliullinFT, Sergey_Jarovski) VSPK - problem with adding ports

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Topic: VSPK - problem with adding ports (Read 2664 times)

qst
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Posts: 7

VSPK - problem with adding ports
on: Feb 21^st, 2023, 6:45am

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Hi everyone, since yesterday I have a problem with adding virtual ports in VSPK. When I create a new pair of ports, there is no tab in the device manager (COM ports) but you can see them in the other devices tab with different port numbers and an exclamation mark. Ports do not work. 3 years ago I had the same problem. Then Sergey Jarowsky connected remotely and restored the ports to proper operation. I don't know exactly what he did but it was a Fabula Tech driver issue. I would like to quickly install new ports so that I can continue working with my amateur shortwave radio software.
Regards,
Slawomir

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Sergey_Jarovski
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Re: VSPK - problem with adding ports
Reply #1 on: Feb 21^st, 2023, 12:13pm

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Hi,

Test the following solution.
Open Device Manager, open Other devices, right click on FabulaTech_VirtualPort_xx, Update driver, select
C:\Windows\System32\ftvsport.inf.

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Sergey Jarovski

FabulaTech
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qst
FabulaTech Forum Newbie

Posts: 7

Re: VSPK - problem with adding ports
Reply #2 on: Feb 21^st, 2023, 1:43pm

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OK, It worked. Thank you very much.
Best Regards.
Slawomir

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qst
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Posts: 7

Re: VSPK - problem with adding ports
Reply #3 on: Feb 21^st, 2023, 3:56pm

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Hi Sergey,
Not quite adding ports works well. I install the driver on the ports in the other tab and they jump into their place in the device manager. But I have a Flexradio transceiver and Fabulatech virtual ports are added in the software because these ports are licensed there. When I add them in Flexradio, I have information that it is impossible to add a port. It is created in the device manager in others and I have to restore the driver. In the CAT program for Flexradio, you can't see the added Flexradio ports, but when I add third-party ports that appear in the device manager, then they add without any problem. Advice what to do in this case. Could you connect with me on TV?
Slawomir

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Sergey_Jarovski
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Re: VSPK - problem with adding ports
Reply #4 on: Feb 21^st, 2023, 4:15pm

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Hi,

What version of VSPK you are using in Flexradio?
Delete all VSPK virtual ports in Flexradio app, install our latest VSPK release, create a pair of ports in VSPK, try to reproduce the issue.

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Sergey Jarovski

FabulaTech
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http://www.fabulatech.com

qst
FabulaTech Forum Newbie

Posts: 7

Re: VSPK - problem with adding ports
Reply #5 on: Feb 21^st, 2023, 4:37pm

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Hi Sergey,
I don't know how is VSPK version in Flex. I can't remove all ports because they are not visible in CAT. Flex uses FlexVSPInstaller_64MSI. I uninstalled it and reinstalled it as recommended by FlexRadio. It didn't do anything. The problem seems to be in WIN10. Flex Cat installs everyone else. virtual port outside Fabula.
Can we arrange a TV? very important to me.
Slawomir

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qst
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Re: VSPK - problem with adding ports
Reply #6 on: Feb 21^st, 2023, 4:42pm

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Hi Sergey,
Flex uses version 5.8 of the VSP

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Sergey_Jarovski
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Re: VSPK - problem with adding ports
Reply #7 on: Feb 22^nd, 2023, 10:00am

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Hi,

1) We don't support the customized versions of our products. Please contact Support Team of Flexradio.
2) To make sure Flexradio uses the API and dlls from VSPK version 5.8, let me know the version of:
- FabulaTech Virtual Serial Port Kit service
- C:\Windows\System32\ftvsport.sys
- C:\Windows\System32\ftvspenum.sys
3) I would advise you to remove all virtual ports in Flexradio, uninstall Flexradio, reboot PC, install 5.8 VSPK release (https://www.fabulatech.com/virtual-serial-port-kit-download.html#tab_vspk-win-current),
try to reproduce the issue, contact me via email for the further troubleshooting if any.

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Sergey Jarovski

FabulaTech
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http://www.fabulatech.com

qst
FabulaTech Forum Newbie

Posts: 7

Re: VSPK - problem with adding ports
Reply #8 on: Feb 23^rd, 2023, 1:53pm

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Hi Sergey,
yesterday I was experimenting with drivers for a long time until a blue screen appeared. After a few hours I managed to restore the FlexRadio drivers and now the ports are added in the SmartSDR application. The conclusion is that FlexVSP cannot exist together with Fabulatech drivers in WSPK. It's a pity, but I have no choice but not to use VSPK. I have to find another solution.
Thank you for your cooperation and best regards,
Slawomir

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Sergey_Jarovski
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Re: VSPK - problem with adding ports
Reply #9 on: Feb 23^rd, 2023, 3:09pm

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Hi Slawomir,

I don't know what do you mean by "The conclusion is that FlexVSP cannot exist together with Fabulatech drivers in WSPK".
Both FlexRadio and VSPK product use VSPK API and drivers (I hope the version matches because you wrote "Flex uses version 5.8 of the VSP"), but the programming code to use the API is different. I suggested you to contact FlexRadio and submit a support request (because we don't directly support the customers of our oem customer) or test VSPK (in this case we are glad to assist you).

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Sergey Jarovski

FabulaTech
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http://www.fabulatech.com

qst
FabulaTech Forum Newbie

Posts: 7

Re: VSPK - problem with adding ports
Reply #10 on: Feb 24^th, 2023, 9:19am

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Hi Sergey,
Thank you for your answer,
still can't solve my splitter problem. I will explain in detail what I want to do.
1. I have an amateur SDR transceiver which. works only with software under WIN. For the radio I have physical external devices controlled via RS 232 connected with a cable. We do not deal with this because it works. These devices are the antenna transmatch controller and the power amplifier. These devices occupy ports 9 and 10 which are supported by the MOXA card.
2. In addition, I use the Turbolog communication logging program and the ELAD TM-2 console. They are controlled by two pairs of ports (13-14 and 15-16).
3. The Thetis radio program has 4 CAT tabs where physical and virtual ports are assigned to devices and programs cooperating with the radio station. My problem is that I need one more virtual port cooperating with the radio station, but I cannot add another pair. because there are only 4 CAT tabs in the program and if I add the next pair, I have no way to assign the next ports to the radio software.
4. Does the Virtual Serial Port Kit and Splitter have the ability to redirect from one virtual port entered in the CAT tab to two incy instead of one of the created pair? I made a splitter from the physical port but it does not work. I am asking you for help. I wish you a nice day.
Slawomir sp6dlo

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Sergey_Jarovski
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Re: VSPK - problem with adding ports
Reply #11 on: Feb 24^th, 2023, 12:13pm

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Let's try to understand your scheme:
1) you have a amateur SDR transceiver with 6 physical serial ports:
- com9 for antenna transmatch controller;
- com10 for power amplifier;
- com13 and com14 for Turbolog communication logging program;
- com15 and com16 for ELAD TM-2 console.
2) all the necessary ports are assigned in the 4 CAT tabs of the Thetis radio program;
3) you need one additional port to communicate with radio station.

I would advise you to share the necessary port (that is assigned in Thetis app) by Serial Port Splitter:
https://www.fabulatech.com/serial-port-splitter-help/serial-port-sharing.html

Once again regarding Virtual Serial Port Kit. With help of this product you can:
https://www.fabulatech.com/virtual-serial-port-kit-help/
- create a pair of virtual serial ports (null-modem connection);
- create a loopback virtual port
I don't see any scheme to use VSPK to interact with physical/virtual ports.

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Sergey Jarovski

FabulaTech
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http://www.fabulatech.com

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