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   Author  Topic: Install On Vista  (Read 3844 times)
ianmac28sco
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Install On Vista
« on: Feb 6th, 2011, 6:40am »
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I've tried to install the virtual serial port on Vista (32bit). It just fails. I ran an msiexec trace on the install. It is a very short trace:-
 
=== Logging started: 06/02/2011  14:32:47 ===
Action 14:32:47: INSTALL.  
Action start 14:32:47: INSTALL.
Action 14:32:47: DelFileMSI_32_name.  
Action start 14:32:47: DelFileMSI_32_name.
Action ended 14:32:47: DelFileMSI_32_name. Return value 1.
Action 14:32:47: DelFileMSI_32.  
Action start 14:32:47: DelFileMSI_32.
DEBUG: Error 2739:  Could not access JavaScript runtime for custom action  
The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2739. The arguments are: , ,  
MSI (c) (E4:34) [14:32:49:767]: Product: Virtual Serial Port Kit 5.2.2 -- The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2739. The arguments are: , ,  
 
Action ended 14:32:49: DelFileMSI_32. Return value 3.
Action ended 14:32:49: INSTALL. Return value 3.
=== Logging stopped: 06/02/2011  14:32:49 ===
MSI (c) (E4:FC) [14:32:49:779]: Product: Virtual Serial Port Kit 5.2.2 -- Installation failed.
 
MSI (c) (E4:FC) [14:32:49:780]: Windows Installer installed the product. Product Name: Virtual Serial Port Kit 5.2.2. Product Version: 5.2.2.0. Product Language: 1033. Installation success or error status: 1603.
 
Is there a way to fix this or is there a workaround?
 
Ian Mac
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Harry_Mitkov
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Re: Install On Vista
« Reply #1 on: Feb 7th, 2011, 1:37am »
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Dear Customer
 
This error is usually appears because the jscript.dll is not registered in Windows. To register it, perform the following steps:
1. Click Start > Run or hold down the Windows Key and press R.
2. Type regsvr32 jscript.dll.
3. Click OK when the message appears about the registration succeeding. If you receive an error instead, ensure you are logged into Windows as an Administrator.  
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