Support

Online Resources

Learn more about our products, find answers on frequently asked questions in online documentation.

If you have questions about the ordering, payment, or shipping procedures, please visit the Customer Care Center.

Support Request

Technical support is available 7 days a week via email or online form. We make every attempt to respond within 1 hour but a lot of our customers are pleased to find out that we are responding within a few minutes.

Before requesting customer support, please check out the Help for the program you are using. Also, we strongly recommend you to download the latest version of the software.

If you still have questions, comments or bug reports, please contact our support team

Please give the following info:

• Product name
• Product version (see the "About" dialog)
• Order number (if you are a licensed user)
• Windows version (including service packs and other installed fixes or patches), US or International
• Your computer information: CPU type and speed, installed memory
• Description of the problem (as much details as possible so we can duplicate the problem)

Feature Request

Send us your feedback. We want to hear from you! Please use this feature request form to make suggestions for future versions of FabulaTech products.

Online Form

If you haven't received response from us, that means we haven't got your letters at all. This is the only reason why we would not answer. In this case please repeat your inquiry using this form:

Fields marked with * are required.