Online Documentation

Before requesting customer support, please check out the online resources for the program you are using. You can find answers to most of your questions in Help, Knowledge Base, Forum. Also, we strongly recommend you to download the latest version of the software.

Support Request

Technical support is available during European Business Time via email, online forms, phone or live chat. We make every attempt to respond within several hours but a lot of our customers are pleased to find out that we are responding within a few minutes.

Remote Desktop Products

USB for Remote Desktop

Help: Server, Workstation

Knowledge Base

Forum

USB for Remote Desktop (Linux version)

Help

Forum


Sound over RDP

Help: Server, Workstation

Knowledge Base

Forum

Webcam for Remote Desktop

Help: Server, Workstation

Forum


Printer for Remote Desktop

Help: Server, Workstation

Forum

Scanner for Remote Desktop

Help: Server, Workstation

Knowledge Base

Forum

USB Products

USB over Network (Linux version)

Help: Server, Client

Forum


USB Monitor Pro

Help

Knowledge Base

Forum

Virtual Serial Port Products

Virtual Serial Port Kit (Windows CE version)

Help

Forum



Serial Port Redirector (Windows CE version)

Help

Forum


Serial Port Developer Components

Virtual Serial Port Control

SDK Reference Manual

API Specification

Forum

Virtual Serial Port Control (Windows CE version)

SDK Reference Manual

API Specification

Forum

Support Request

If you still have questions, comments or bug reports, please contact our support team at or use the form below. Please give us the following info:

  • Product name
  • Product version (see the "About" dialog)
  • Order number (if you are a licensed user)
  • Windows version (including service packs and other installed fixes or patches), US or International
  • Your computer information: CPU type and speed, installed memory
  • Description of the problem (as much details as possible so we can duplicate the problem)

–°omplete the form below to have a FabulaTech support representative contact you.

Fields marked with * are required.

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