9. What does "Devices (users, ports) per license" mean?
The price of one license for certain products depends not only on the number of copies of the program to be used, but also on additional parameters. They are:
- USB over Network - number of USB devices shared simultaneously
- USB for Remote Desktop - number of USB devices redirected to a remote computer simultaneously
- Serial Port Redirector - number of created virtual serial ports
- Sound over RDP - number of users connected to the terminal server and using remote sound
Detailed licensing conditions are given on each product's purchase webpage.
1. Why doesn't my license key work?
Please be sure you using product corresponding to your current license key, and pasting license key exactly as it appears in your email (including --BEGIN-- and --END-- lines).
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3. What is your return policy?
Customer satisfaction is our top priority, so all FabulaTech products are distributed as shareware.
That means user has possibility to thoroughly evaluate its usefulness and functionality before making a purchase.
This "try before you buy" approach is the ultimate guarantee that the software will perform to his satisfaction.
Therefore there is no refund policy for any purchase of our products.
4. What is "Subscription", and how do I update to the new versions?
As a licensed user you obtain a right to get free software updates during 12
(twelve) months since the date of your purchase. This includes both minor and
major software updates in appropriate time period.
After the end of this period you're welcome to Update Subscription Renewal,
that allows to get the new versions and free software updates for next twelve
Please note: You can use the version you got after purchase for any time you
want, without any time limitations.
In short, the word "Subscription" is equal the phrase "One year of free
updates, but you can use the product without any time limits".
1. How will I receive the products I've ordered?
Customers will generally receive an email with their license key within several hours of placing an order.
If you have not received a serial number within 48 hours of placing your order, please contact us
with your name, email, and order number (from your order receipt) and we'll be able to help you out.
Customer Care Center
If you have questions about ordering, payments, or shipping procedures,
or if you have ordered FabulaTech software online and would like to review your order information,
please visit Customer Care Center (provided by share-it!).
Сomplete the form below to have a FabulaTech sales representative contact you.
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