dcole
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OEM Serial Port Redirector for 32-bit Target
« on: Mar 3rd, 2021, 12:23am » |
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Hello, this is concerning OEM Serial Port Redirector for 32-bit Target.
I need to support both 32-bit (Win7 32) and 64-bit (Win7 64 and Win10) targets. The 64-bit Setup I created works great. The 32-bit does not. The only difference between my two builds is the inclusion of SPRcore-x86.msm versus SPRcore-x64.msm. Otherwise the source code, outputs, etc are identical. My Visual Studio Project Configuration Manager active solution platform is set to Any CPU, although I have tried building Setup-32 as x86 platform only, with the same results.
What happens is: when I install the 32-bit .msi on a Win7 32 machine, it appears to install correctly in its designated program directory. I can navigate to the install folder, double-click the application and it appears to start. But, I can't see it. No GUI. It isn't running in an off-screen window (checked that). I can see it in the Task Manager. I can go to Administrative Services and Stop / Start the Service. I just cannot see the GUI so I can't do anything with it.
My question is, have your developers tested the 32-bit Setup on Windows 7, 32-bit, and is it a supported platform? Have they ever seen this problem before, where the application appears to install and execute, but the GUI is not visible? Any insights would be appreciated.
Regards,
Debi
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