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support team or
sales department.

I was aware of some of the other technologies that you've highlighted below, albeit in my video, I was using VMConnect, which is the Hyper-V specific protocol used when opening/connecting to a Hyper-V based Virtual Machine, so it's not actually an RDP connection, but, I can see clear benefit for those who do use RDP to hook into the VMs!

Matt McSpirit

Other Case Studies