Apr 24th, 2024, 11:20pm
Home Home  Search Search  Members Members  Login Login  Register Register
Welcome, Guest. Please Login or Register.
  FabulaTech Forum
  Remote Desktop Solutions
  Webcam for Remote Desktop (Moderators: Andrew, Tim_GaliullinFT, Sergey_Jarovski)
  Webcam install breaks Excel 2013		 « Previous topic | Next topic »
Pages: 1  Reply Reply  Notify of replies Notify of replies  Print Print
   Author  Topic: Webcam install breaks Excel 2013  (Read 2847 times)
username
FabulaTech Forum Newbie
*



View Profile         
Gender: male Posts: 2
Webcam install breaks Excel 2013
« on: Jun 18th, 2021, 2:33pm »		 Quote Quote  Modify Modify
We purchased 10 licenses of this software.  It works great until there is a reboot.  Once the RDS (Windows Server 2016) server reboots Microsoft Excel 2013 stops working and gives the following error.  Has anyone else experienced this issue and is there a resolution?   We also use FabulaTech Scanner software at the same time and it has always worked fine.
 
https://imgur.com/ik9japW
 
https://imgur.com/7b06z1A
« Last Edit: Jun 18th, 2021, 2:35pm by username » IP Logged
Sergey_Jarovski
FabulaTech Forum Moderator
FabulaTech Forum God
*****



View Profile   WWW         
Gender: male Posts: 556
Re: Webcam install breaks Excel 2013
« Reply #1 on: Jun 18th, 2021, 3:52pm »		 Quote Quote  Modify Modify
Hi,
 
Please do the following:
1) open the following key in the system registry on Webcam/Scanner for Remote Desktop (server) PC:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\ftsjail
2) find Multi-String Value (REG-MULTI_SZ) ExcludeProcesses
3) add the data into it:
*\excel.exe
4) reboot Webcam/Scanner for Remote Desktop (server) PC.
« Last Edit: Jun 18th, 2021, 6:12pm by Sergey_Jarovski » IP Logged
Sergey Jarovski

FabulaTech
===================
http://www.fabulatech.com
username
FabulaTech Forum Newbie
*



View Profile         
Gender: male Posts: 2
Re: Webcam install breaks Excel 2013
« Reply #2 on: Jun 18th, 2021, 3:52pm »		 Quote Quote  Modify Modify
Thank you so much!  This worked perfectly, have a great day!
IP Logged
Pages: 1  Reply Reply  Notify of replies Notify of replies  Print Print

« Previous topic | Next topic »
Online Talk to our
support team or
sales department.