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   Author  Topic: Issue using Webcam for Remote Desktop  (Read 2965 times)
aegis.test
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Issue using Webcam for Remote Desktop
« on: Mar 19th, 2012, 7:00am »
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Hi all,
we're testing a VDI infrastructure based on Windows 7 Enterprise both on server and on client. It's important for us using webcam in virtual desktop (for videoconferencing purposes). We install Webcam for Remote Desktop (Server & Client package). It seems not working. Fabulatech SW on server recognize the webcam on client side, but we can't use the cam on Skype.
Any suggestions, test or particular setup?
 
Thank you all.
 
Andrea
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Serge Frost
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Re: Issue using Webcam for Remote Desktop
« Reply #1 on: Mar 19th, 2012, 8:06am »
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Dear Andrea,  
 
Please provide me with more information about the issue.  
 
1. Is there any errors?  
2. Have you tried to use another WebCam viewer?  
 
 
3. System Information Files of both computers.
 
To get system information file  you need to do the following:
Start -> Programs -> Accessories -> System Tools -> System Information  
File -> Save;
 
4. USB for Remote Desktop logs:
 
Workstation:
 
ftwebcamsvc.log
 
 
Location: Windows\system32 (x86 OS) OR  Windows\sysWOW64 (x64 OS)
 
 
Server:
 
ftwebcamrecv-exe.log
 
Location: C:\Users\%USER_NAME%\AppData\Local\WebCam for Remote Desktop
 
 
ftwebcamrecv-dll.log
 
Location: C:\Users\%USER_NAME%\AppData\Local\WebCam for Remote Desktop
 
ftwebcam.log
 
 
Location: C:\Users\%USER_NAME%\AppData\Local\WebCam for Remote Desktop
 
 
You can send them to my e-mail:  support@fabulatech.com
 
Thank you.
« Last Edit: Mar 19th, 2012, 8:06am by Serge Frost » IP Logged
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