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FabulaTech Forum Remote Desktop Solutions USB for Remote Desktop (Moderators: Andrew, Tim_GaliullinFT, Sergey_Jarovski) Error installing on server Previous topic | Next topic
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nsomniac
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Error installing on server
on: Oct 25th, 2008, 4:59pm 		Quote Quote  Modify Modify
Hi,
I am trying to install the server side on a Windows 2003 R2 Standard machine. The msi package gives me an error when trying to load up. The error code is 2755. Is there a special update or anything that i might need to install to get this working on this machine?  
 
The workstation side of it installed fine on a Windows XP machine.
 
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Keith
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Re: Error installing on server
Reply #1 on: Oct 26th, 2008, 11:41pm 		Quote Quote  Modify Modify
Please download the latest version of USB FOR REMOTE DESKTOP - version 1.1.2. It is available by this link  
http://fabulatech.com/usb-for-remote-desktop-download.html
 
If the problem still occurs, please do the following.  
 
1) 'Start' - 'run' - 'cmd'
2) setup.msi /l*xv log.txt
3) send this log.txt to our email - support[at]fabulatech.com
 
We are ready to give careful consideration to your case.
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Keith Sinfield

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nsomniac
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Re: Error installing on server
Reply #2 on: Oct 27th, 2008, 2:11am 		Quote Quote  Modify Modify
hi,
 
i have sent an email to you at support[at]fabulatech.com with my log. I looked at it myself but didn't really have a close look. Has it got something to do with my security permissions? I did try installing as an administrator...
 
Also, when setting up, will I need to install the device drivers on the server?
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Keith
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Re: Error installing on server
Reply #3 on: Oct 27th, 2008, 4:55am 		Quote Quote  Modify Modify
Thank you! We are working on your log-files.  
 
> Also, when setting up, will I need to install the device drivers on the server?  
 
Yes, please install your device drivers to both sides.
Though our software virtualizes USB-device, it does not redirect its drivers.
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Keith Sinfield

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nsomniac
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Re: Error installing on server
Reply #4 on: Oct 27th, 2008, 5:05am 		Quote Quote  Modify Modify
Hello,
 
Problem has been resolved. Thought it might have been it... just had to update Windows Installer to the latest version and it works a treat now! Thought it would've done that in automatic updates but i guess not!
 
Thanks anyway and will let you know of my success with this software and what I am trying to achieve.
 
David
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Keith
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Re: Error installing on server
Reply #5 on: Oct 27th, 2008, 5:28am 		Quote Quote  Modify Modify
We are very glad to know that everything is fine.  
Thank you for using our solutions.
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Keith Sinfield

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