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  wrong device name in the vm		 « Previous topic | Next topic »
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raowei35424
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wrong device name in the vm
« on: Sep 28th, 2018, 10:33am »		 Quote Quote  Modify Modify
I shared a usb device which showes in devicemanagement as "HID-compliant device". But usb over network server showes this device as "FS FT ROCKEY5". so when the client which is a vm connect to this device. It showes "FS FT ROCKEY5" also, then the application can not run.
how can fix this?
by the way,if the client is a physical machine，it will show in devicemanagement as "HID-compliant device".
Thanks.
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Sergey_Jarovski
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Re: wrong device name in the vm
« Reply #1 on: Sep 28th, 2018, 11:03am »		 Quote Quote  Modify Modify
Hi,
 
I would advise you to plug your usb device directly into USB over Network (client) PC and test it with help of your app there locally.
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Sergey Jarovski

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raowei35424
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Re: wrong device name in the vm
« Reply #2 on: Sep 28th, 2018, 11:05am »		 Quote Quote  Modify Modify
The client is vm, that's I need usb over network.
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Sergey_Jarovski
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Re: wrong device name in the vm
« Reply #3 on: Sep 28th, 2018, 1:47pm »		 Quote Quote  Modify Modify
Hi again,
 
1) test your "HID-compliant device" with help of your app locally (on USB over Network (server) PC);
2) in case of USB over Network usage you must have a native usb driver for USB over Network (client) OS. That is why I am asking you to plug it into VM and test it there.  
What hyperVisor you are using (esxi, hyper-v, xenserver, vmware workstation, virtualbox)? Do you have a possibility to redirect this usb device using the standard method of hypervisor?
 
Awaiting the test result from the local side and clarification.
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Sergey Jarovski

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raowei35424
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Re: wrong device name in the vm
« Reply #4 on: Sep 28th, 2018, 2:14pm »		 Quote Quote  Modify Modify
1,The hyperVisor I am using is vmware workstation.
2,I have some pictures,but I can not paste in the message. May I send a email?
3,there is no other "HID-compliant device" in the vm(client).  
 
It is at night in china. I can only test on tomorrow morning.
Thanks.
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raowei35424
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Re: wrong device name in the vm
« Reply #5 on: Sep 29th, 2018, 10:33am »		 Quote Quote  Modify Modify
I upgrade the version from 5.2.0 to 5.2.2,the problem is solved.
THanks a lot.
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