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FabulaTech Forum USB Solutions USB over Network (Moderators: Andrew, Tim_GaliullinFT, Sergey_Jarovski) 4.7 Setup Wizard ended permaturely Previous topic | Next topic
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   Author  Topic: 4.7 Setup Wizard ended permaturely  (Read 14038 times)
pcho
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4.7 Setup Wizard ended permaturely
on: Nov 15th, 2011, 12:07pm 		Quote Quote  Modify Modify
I can't install client 4.7 on Windows Server 2008 R2. I got error shows that USB over Network (Client) 4.7 Setup Wizard ended prematurely because of an error.....
I ran \usb-over-network-client.msi LOG=1 and create setup log and find error in the log as shown in below:
MSI (c) (D8:88) [11:46:32:424]: Error setting paths ProgramFilesFolder: 1: 2727 2: ProgramFilesFolder  
MSI (c) (D8:88) [11:46:32:424]: Note: 1: 2727 2: CommonFiles64Folder  
MSI (c) (D8:88) [11:46:32:424]: Error setting paths CommonFiles64Folder: 1: 2727 2: CommonFiles64Folder
MSI (s) (6C:68) [11:46:32:533]: The call to SRSetRestorePoint API failed. Returned status: 0. GetLastError() returned: 127
MSI (s) (6C:68) [11:46:32:658]: Skipping action: ErrorNotAdminSilent (condition is false)
MSI (s) (6C:68) [11:46:32:720]: The call to SRSetRestorePoint API failed. Returned status: 0. GetLastError() returned: 127
ftLog: Error (0x436). Module: InstallDriver (406). C:\Windows\system32\ftusbbus2.inf
CustomAction InstallDrv1.068F92D4_2B73_4595_AAD4_AC1868F5F358 returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)
MSI (c) (D8:DC) [11:46:35:357]: Doing action: FatalError
 
MSI (c) (D8:DC) [11:46:37:120]: Windows Installer installed the product. Product Name: USB over Network (Client) 4.7. Product Version: 4.7.0.6. Product Language: 1033. Manufacturer: FabulaTech. Installation success or error status: 1603.
 
Thanks for your help..
Last Edit: Nov 15th, 2011, 12:08pm by pcho IP Logged
Harry_Mitkov
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Re: 4.7 Setup Wizard ended permaturely
Reply #1 on: Nov 16th, 2011, 9:18am 		Quote Quote  Modify Modify
Please follow the instructions below to solve this issue:
 
Firstly download the cleaner tools:
ftp://castle.colonet.net/upload/CleanUp/msicuu2.exe
ftp://castle.colonet.net/upload/CleanUp/UsbNet/usbnetcln-cleaner-Intel.msi
ftp://castle.colonet.net/upload/CleanUp/UsbNet/usbnetcln-cleaner-x64.msi
ftp://castle.colonet.net/upload/CleanUp/UsbNet/usbnetsrv-cleaner-Intel.msi
ftp://castle.colonet.net/upload/CleanUp/UsbNet/usbnetsrv-cleaner-x64.msi
 
 
Note: You need to have administrator rights to perform the below.
 
1. run regedit ( Start -> Run -> regedit) Go to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{36FC9E60-C465-11CF-8056-444553540000}. Find parameter "UpperFilters" and remove the following words from its ValueData - “ftusbload” and “ftusbload2” (doubleclick on "UpperFilters" and edit text in Value Data field)
2. On PC where USB over Network Server is installed run usbnetsrv-cleaner-Intel (or usbnetsrv-cleaner-x64 if OS is 64 bit)
3. On PC where USB over Network Client is installed run usbnetcln-cleaner-Intel (or usbnetcln-cleaner-x64 if OS is 64 bit)
4. Reboot the system
5. Run msicuu2.exe and remove everything related to USB over Network  
6. Reboot the system
 
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hawtboi
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Re: 4.7 Setup Wizard ended permaturely
Reply #2 on: Jun 19th, 2014, 1:27pm 		Quote Quote  Modify Modify
How do I solve this without rebooting?
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hawtboi
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Re: 4.7 Setup Wizard ended permaturely
Reply #3 on: Jun 19th, 2014, 2:43pm 		Quote Quote  Modify Modify
(Action=InstallSrvc2.0D2524C4_CD9E_4C8F_9B9C_44C81E0F3501,ActionType=3073,Source=BinaryData,Target=FtInstallDriverService,CustomActionData=ftusbload2*ftusbload2.sys*ftusbload2*SERVICE_DEMAND_START*1)
MSI (s) (34:54) [14:26:50:192]: Creating MSIHANDLE (43) of type 790536 for thread 596
MSI (s) (34:AC) [14:26:50:192]: Invoking remote custom action. DLL: C:\Windows\Installer\MSI15AA.tmp, Entrypoint: FtInstallDriverService
MSI (s) (34!A8) [14:26:50:208]: Creating MSIHANDLE (44) of type 790531 for thread 4776
ftLog: Error (0x430). Module: DriverSetup.cpp (466).  
MSI (s) (34!A8) [14:26:50:208]: Closing MSIHANDLE (44) of type 790531 for thread 4776
CustomAction InstallSrvc2.0D2524C4_CD9E_4C8F_9B9C_44C81E0F3501 returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)
MSI (s) (34:AC) [14:26:50:208]: Closing MSIHANDLE (43) of type 790536 for thread 596
Action ended 14:26:50: InstallFinalize. Return value 3.
 
 
Last Edit: Jun 19th, 2014, 2:43pm by hawtboi IP Logged
InnaWhite
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Re: 4.7 Setup Wizard ended permaturely
Reply #4 on: Jun 20th, 2014, 2:48am 		Quote Quote  Modify Modify
Dear customer,  
 
Removing the "ftusbsrvc" key from the registry
 
HKLM\SYSTEM\CurrentControlSet\services  
 
should allow the program to install the latest version without issues.
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hawtboi
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Re: 4.7 Setup Wizard ended permaturely
Reply #5 on: Jun 22nd, 2014, 11:08am 		Quote Quote  Modify Modify
That could work but that entry is not in the registry and ftusbload2 is a Kernel Driver and it seems like FabulaTech has not designed it to be dynamically unloaded,thus, requiring a reboot. Crappy!
 
Even though ftusbload2 was not in the registry, if I typed sc delete ftusbload2 it would reply:
 
[SC] DeleteService FAILED 1072: The specified service has been marked for deletion.
 
I searched for hours and there is no way around that.
 
If I typed sc query ftusbload2
 
SERVICE_NAME: ftusbload2
   TYPE     : 1  KERNEL_DRIVER
   STATE    : 4  RUNNING
       (STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
   WIN32_EXIT_CODE    : 0  (0x0)
   SERVICE_EXIT_CODE  : 0  (0x0)
   CHECKPOINT    : 0x0
   WAIT_HINT     : 0x0
 
I have no idea where you got ftusbsrvc from. Are you a support tech? Shocked
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