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  Windows cannot load the device driver for this har		 « Previous topic | Next topic »
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   Author  Topic: Windows cannot load the device driver for this har  (Read 5171 times)
dwood
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Windows cannot load the device driver for this har
« on: Mar 12th, 2008, 8:14am »		 Quote Quote  Modify Modify
Hi,
 
We have a Safenet UltraPro HASP and after we have installed the driver we get the following error in device manager.
 
Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)
 
Any ideas?
 
Thanks
 
Dan
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Andrew
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Re: Windows cannot load the device driver for this
« Reply #1 on: Mar 13th, 2008, 3:32am »		 Quote Quote  Modify Modify
Hi Dan,
 
Just let me know, what OS is installed on that PC:
WinXP/2000/2003 Server/Vista?
32bit or 64bit?
What OS is installed on Server side?
And what version of USB over Network do you use?
 
Thanks.
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Andrew Scott

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dwood
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Re: Windows cannot load the device driver for this
« Reply #2 on: Mar 13th, 2008, 3:38am »		 Quote Quote  Modify Modify
Andrew,
 
The client is running Windows 2003 Server with SP2 32bit. As this server is currently in testing prior to going live the hasp is being share from a Windows XP SP2 32bit host, however the host will be a Windows 2003 Server with SP2 32bit once live.
 
We are using version 3.3.8 of USB over Network.
 
Thanks,
 
Dan
« Last Edit: Mar 13th, 2008, 3:39am by dwood » IP Logged
Andrew
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Re: Windows cannot load the device driver for this
« Reply #3 on: Mar 13th, 2008, 4:43am »		 Quote Quote  Modify Modify
Hi Dan,
 
OK, and what happens if you plug the HASP to client's computer directly?
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Andrew Scott

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dwood
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Re: Windows cannot load the device driver for this
« Reply #4 on: Mar 13th, 2008, 5:55am »		 Quote Quote  Modify Modify
Andrew,
 
The client is a Guest running on Microsoft's Virtual Server. I have installed 3.3.9 and rebooted both the usb client and host and it appears to be working. Will let you know how I get on.
 
Thanks,
 
Daniel
« Last Edit: Mar 13th, 2008, 6:49am by dwood » IP Logged
Andrew
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Re: Windows cannot load the device driver for this
« Reply #5 on: Mar 13th, 2008, 6:28am »		 Quote Quote  Modify Modify
So, it works now! That's good because a lot of our customers use our USB over Network for HASP virtualization purposes.
Thanks!
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