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   Author  Topic: Firefox crash  (Read 293 times)
danifs
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Firefox crash
« on: Jul 26th, 2018, 9:31am »
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Hi,
 
I'm trialing Sund over RDP and I've just discovered that Firefox crashes every time I use it right after the installation of the software.  
 
I reported the crash to Firefox and as you can see at the 2 crash reports below it complains about the module ftrdpendp.dll.
 
https://crash-stats.mozilla.com/report/index/997695b3-1a11-4eb8-962c-850d71180725#tab-modules
https://crash-stats.mozilla.com/report/index/1d4705b6-2ae3-4b4f-8baf-b2d991180724#tab-modules  
 
Not sure why it happens, maybe you guys can have a look at it?  
 
Thanks!
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Sergey_Jarovski
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Re: Firefox crash
« Reply #1 on: Jul 26th, 2018, 9:56am »
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Hi,
 
Thanks for the interest in our products.
What OS (version and bit rate) you are using as Sound for Remote Desktop (server)?
What action (what website you are loading or using) do you have in Firefox for getting crash?
Please clarify.
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Sergey Jarovski

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danifs
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Re: Firefox crash
« Reply #2 on: Jul 26th, 2018, 10:17am »
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Thanks for coming back.
 
The OS is Windows 7 Pro SP1 64-bit. The action is just try to load a page, any page. Firefox version is 61.0.1 (64-bit).
 
I uninstalled the software (just to test) and Firefox works again, but obviously it is not ideal.
 
Thanks.
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Sergey_Jarovski
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Re: Firefox crash
« Reply #3 on: Jul 26th, 2018, 1:31pm »
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Hi,  
 
I have sent you an email. Please reply.
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Sergey Jarovski

FabulaTech
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