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   Author  Topic: Print Job stuck in the queue  (Read 1922 times)
danking
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Print Job stuck in the queue
« on: Oct 1st, 2012, 11:08am »
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I am a print job stuck in the queue that I cannot get out.  I get an error saying I access denied but I still cannot remove the job as admin.  Any thought?
« Last Edit: Oct 1st, 2012, 12:19pm by danking » IP Logged
Serge Frost
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Re: Print Job stuck in the queue
« Reply #1 on: Oct 2nd, 2012, 3:00am »
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Hello,
 
Does the print job persist even after reboot?  
Have you tried to reboot print spooler service?
 
Please send me your system information files from both computers where Printer for Remote Desktop(server and workstation) is installed. (to get them --> Start -> Programs -> Accessories -> System Tools -> System Information File -> Save)
 
My email is: support@fabulatech(dot)com
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danking
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Re: Print Job stuck in the queue
« Reply #2 on: Oct 2nd, 2012, 2:37pm »
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I rebooted the Printer Spooler Process, no success.
I rebooted the Server, now the print queue is missing altogether from the terminal session.
 
I then reinstalled the Printer-for-remote-desktop (workstation) on the local workstation.  Did not resolve the issue.
 
I am now trying to reinstall on the server.  I get an error saying "A network error occured when trying to read from file"
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