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   Author  Topic: Webcam not working in Chrome Browser in AWS  (Read 1063 times)
rj1
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Webcam not working in Chrome Browser in AWS
« on: Jul 29th, 2020, 6:09pm »
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I am using  AWS Workspaces running Server 2016 and windows experience.
Local desktop is running windows 10.
 
I have installed webcam software on both sides.
The webcam is working with Google Meet/Hangouts in Internet Explorer,
but the webcam is not working in Google Chrome Browser.
 
Any suggestions on what I need to do.  Thanks.
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Sergey_Jarovski
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Re: Webcam not working in Chrome Browser in AWS
« Reply #1 on: Jul 30th, 2020, 8:12am »
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Hi,
 
Thanks for the interest in our product.
I would advise you take a look at this manual:
https://support.google.com/chrome/answer/2693767?hl=en
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rj1
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Re: Webcam not working in Chrome Browser in AWS
« Reply #2 on: Jul 30th, 2020, 2:23pm »
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Yes, the settings in Google Chrome allow the Camera.
 
It show FabulaTech Camera, but it says "Service is not Running" in Red in the middle of the screen.  
Any insight into this!!  Are you available for a remote session?   I am US Eastern time.
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Re: Webcam not working in Chrome Browser in AWS
« Reply #3 on: Jul 30th, 2020, 3:48pm »
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Hi again,
 
Look at these two solutions:
https://www.fabulatech.com/webcam-for-remote-desktop-server-help/troubleshooting-server.html
- Some apps from Microsoft Store can't access the FabulaTech WebCam
- The program doesn't work on Windows 10 or Server 2016/2019
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Sergey Jarovski

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rj1
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Re: Webcam not working in Chrome Browser in AWS
« Reply #4 on: Aug 3rd, 2020, 6:47pm »
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This worked:  
 
The program doesn't work on Windows 10 or Server 2016/2019
A technological change made in Windows 10 Anniversary Update caused a problem where Webcam for Remote Desktop failed to work. To apply workaround, launch regedit and create a REG_DWORD values named EnableFrameServerMode with the value 0 in the following registry locations:
 
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Media Foundation\Platform
HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\Windows Media Foundation\Platform
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