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FabulaTech Forum Remote Desktop Solutions Webcam for Remote Desktop (Moderators: Tim_GaliullinFT, Andrew, Sergey_Jarovski) Webcam not working in Chrome Browser in AWS Previous topic | Next topic
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   Author  Topic: Webcam not working in Chrome Browser in AWS  (Read 7362 times)
rj1
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Webcam not working in Chrome Browser in AWS
on: Jul 29th, 2020, 6:09pm 		Quote Quote  Modify Modify
I am using  AWS Workspaces running Server 2016 and windows experience.
Local desktop is running windows 10.
 
I have installed webcam software on both sides.
The webcam is working with Google Meet/Hangouts in Internet Explorer,
but the webcam is not working in Google Chrome Browser.
 
Any suggestions on what I need to do.  Thanks.
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Sergey_Jarovski
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Re: Webcam not working in Chrome Browser in AWS
Reply #1 on: Jul 30th, 2020, 8:12am 		Quote Quote  Modify Modify
Hi,
 
Thanks for the interest in our product.
I would advise you take a look at this manual:
https://support.google.com/chrome/answer/2693767?hl=en
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Sergey Jarovski

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rj1
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Re: Webcam not working in Chrome Browser in AWS
Reply #2 on: Jul 30th, 2020, 2:23pm 		Quote Quote  Modify Modify
Yes, the settings in Google Chrome allow the Camera.
 
It show FabulaTech Camera, but it says "Service is not Running" in Red in the middle of the screen.  
Any insight into this!!  Are you available for a remote session?   I am US Eastern time.
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Sergey_Jarovski
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Re: Webcam not working in Chrome Browser in AWS
Reply #3 on: Jul 30th, 2020, 3:48pm 		Quote Quote  Modify Modify
Hi again,
 
Look at these two solutions:
https://www.fabulatech.com/webcam-for-remote-desktop-server-help/troubleshooting-server.html
- Some apps from Microsoft Store can't access the FabulaTech WebCam
- The program doesn't work on Windows 10 or Server 2016/2019
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Sergey Jarovski

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rj1
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Re: Webcam not working in Chrome Browser in AWS
Reply #4 on: Aug 3rd, 2020, 6:47pm 		Quote Quote  Modify Modify
This worked:  
 
The program doesn't work on Windows 10 or Server 2016/2019
A technological change made in Windows 10 Anniversary Update caused a problem where Webcam for Remote Desktop failed to work. To apply workaround, launch regedit and create a REG_DWORD values named EnableFrameServerMode with the value 0 in the following registry locations:
 
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Media Foundation\Platform
HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\Windows Media Foundation\Platform
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