Hello - new to fabulatech - looking to build a poc for upper management for AVD, iGel and Fabulatech. On one laptop, it sees the webcam as integrated, but when I open the camera app on AVD (Windows 10 for Enterprise), it says no camera detected.
On entirely different hardware, I get no connection to workstation module.
All I have installed on the test vm is the usb for remote desktop software and configured as required via igel.
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Sergey_Jarovski FabulaTech Forum Moderator
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Re: No Connection to Workstation Module Reply #1 on: Jan 26th, 2022, 6:40am
Hi Sergey - I finally got a good proof of concept ready to go.
We are running the latest igel 11.07.100 on a dell optiplex 3000 thin client.
For some reason I am still getting no connection to workstation module. It only happens on this thin client. On my other test thin client (different model) it is fine.
Any ideas?
Last Edit: Apr 4th, 2022, 5:12pm by cdap44
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Sergey_Jarovski FabulaTech Forum Moderator
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Re: No Connection to Workstation Module Reply #3 on: Apr 7th, 2022, 12:18pm
As I understand you are talking about USB for Remote Desktop product.
Do the following steps: 1) look at our partner page again (AVD section) and recheck the configuration for AVD session: https://www.fabulatech.com/partners/igel/usb-for-remote-desktop-download.html You must activate the launching of the daemon and loading of the plugin here: Configuration > Sessions > AVD > AVD Global > Plugins > Fabulatech Configuration > Sessions > AVD > AVD Sessions > [AVD_session_profile_name] > Plugins 2) launch terminal on TC, execute <ps aux | grep ftusbrdpd> command and check the existence of ftusbrdpd daemon in the output; 3) check the existence of libftrdpbr-client.so in /usr/lib/x86_64-linux-gnu/freerdp/ folder. Let me know the result.
We are having same issue for both USB and the Webcam redirection software.
1. I have confirmed all of this on the iGEL thin client side. 2. I have confirmed that this daemon is running 3. I have confirmed that this file libftrdpbr-client.so is in /usr/lib/x86_64-linux-gnu/freerdp/
Last Edit: Apr 7th, 2022, 1:05pm by cdap44
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Sergey_Jarovski FabulaTech Forum Moderator
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Re: No Connection to Workstation Module Reply #5 on: Apr 7th, 2022, 1:30pm
1) Do you use 6.0.8 version of USB for Remote Desktop (server)? 2) Make the screenshots of the following settings on Igel TC: Configuration > Sessions > AVD > AVD Global > Plugins > Fabulatech Configuration > Sessions > AVD > AVD Sessions > [AVD_session_profile_name] > Plugins and send them to me (support@fabulatech.com). 3) Launch AVD session and make the screenshot of USB for Remote Desktop (server) GUI. Send it to me. 4) Do you use a direct (host to host) AVD session (not the nested session)?
1. Yes - we are using latest version of both USB for remote desktop and webcam for remote desktop. 6.0.8 for USB for remote desktop and Webcam for Remote Desktop 2.8.42 2. Will make screenshots now and send to that email address 3. Will make this screenshot also and send to that email address 4. Not sure the answer to this. Its iGel installed on a thin client that boots the the avd client. So I'd say host to host.
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