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FabulaTech Forum Remote Desktop Solutions USB for Remote Desktop (Moderators: Andrew, Tim_GaliullinFT, Sergey_Jarovski) USB Device + IGEL UD3-LX 41 – cannot map device in Previous topic | Next topic
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Martin
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USB Device + IGEL UD3-LX 41 – cannot map device in
on: Sep 3rd, 2015, 6:23am 		Quote Quote  Modify Modify
Topic: USB Device + IGEL UD3-LX 41 – cannot map device into session
 
Hi there,
 
I am testing with the USB for Remote Desktop Software.
 
 
The szenario is:
-UD3-LX 41 IGEL with a LogiLink 1Gbit USB device (AX88179 driver)
-Next step should be changing the USB devices into any other
-Problem is, I do not get the device into the session
 
Client:
-IGEL UD3-LX 41; Firmware: 5.07.100.01
 
Tested Remote Machines:
-Windows Server 2008 R2 64Bit
-Windows 7 Professional 64Bit
 
Tested Software:
-USB for Remote Desktop 5.0.2
-USB for Remote Desktop 5.0.6
-USB for Remote Desktop 5.1 beta
 
IGEL Universal Management Settings:
-Session -> RDP -> RDP Global -> Fabulatech USB Redirection -> is activated
-System -> Firmware Customization -> Features -> FabulaTech USB Redirection -> is activated
 
Software tests (both W2008 R2 and Win7):
-USB for Remote Desktop 5.0.2 and 5.0.6 causes the yellow-black symbol “Running in local session” in the Systray program
-USB for Remote Desktop 5.1 beta recognizes the device, but when I try to get to the device manager, an error says: Explorer.EXE -> The resource is still in use.
-While USB for Remote Desktop 5.1 beta is installed, i cannot use everything working with the Explorer.EXE well and I get errors in any programm, using the Explorer.EXE
[...]
So, when I use 5.1, I see the device, Windows collapses in any other functions, such as working with Explorer.EXE, executing Files... when I use 5.0.2 or 5.0.6 I cannot map the device into the session, but my Windows is running good.
 
 
 
 
The ftusbrdsrv.log:
 
2015.08.28 16:21:04 [4748] [2568] [ERROR]: Start service. Version program 50006. Version protocol 50001.
 
2015.08.28 16:21:04 [4748] [3908] [ERROR]: CMoveSymLink: Fatal!!! Cannot open jail driver  
 
2015.08.28 16:21:49 [1452] [1456] [ERROR]: Start service. Version program 50006. Version protocol 50001.
 
2015.08.28 16:21:53 [1452] [1648] [ERROR]:  
2015.08.31 17:23:13 [1452] [1648] [ERROR]:  
2015.08.31 17:23:13 [1452] [1648] [ERROR]:  
2015.08.31 17:23:13 [1452] [1648] [ERROR]:  
2015.08.31 17:23:13 [1452] [1648] [ERROR]:  
2015.08.31 17:23:13 [1452] [1648] [ERROR]:  
2015.08.31 17:23:13 [1452] [1648] [ERROR]:
2015.08.31 17:23:14 [1452] [1648] [ERROR]:
2015.08.31 17:23:14 [1452] [1648] [ERROR]:  
2015.08.31 17:23:14 [1452] [1648] [ERROR]:  
2015.08.31 17:23:14 [1452] [1648] [ERROR]:  
2015.08.31 17:23:14 [1452] [1648] [ERROR]:
2015.08.31 17:23:14 [1452] [1648] [ERROR]:
2015.08.31 17:23:14 [1452] [1648] [ERROR]:
2015.08.31 17:56:27 [1396] [1400] [ERROR]: Start service. Version program 50006. Version protocol 50001.
 
2015.08.31 17:56:31 [1396] [1616] [ERROR]: 2015.08.31 18:04:59 [1424] [1428] [ERROR]: Start service. Version program 50006. Version protocol 50001.
 
2015.08.31 18:05:04 [1424] [1564] [ERROR]:  
2015.08.31 18:05:07 [1424] [1564] [ERROR]:  
2015.08.31 18:05:07 [1424] [1564] [ERROR]:  
2015.08.31 18:05:08 [1424] [1564] [ERROR]:  
2015.08.31 18:05:08 [1424] [1564] [ERROR]:  
2015.08.31 18:05:08 [1424] [1564] [ERROR]:  
2015.08.31 18:05:08 [1424] [1564] [ERROR]:  
2015.08.31 18:05:08 [1424] [1564] [ERROR]:  
2015.08.31 18:16:32 [1424] [1428] [ERROR]: Start service. Version program 50006. Version protocol 50001.
2015.08.31 18:16:40 [1424] [1544] [ERROR]:  
2015.08.31 18:43:16 [1420] [1424] [ERROR]: Start service. Version program 50006. Version protocol 50001.
2015.08.31 18:43:21 [1420] [1504] [ERROR]:  
2015.09.02 18:21:37 [3612] [2620] [ERROR]: Start service. Version program 50002. Version protocol 50001.
2015.09.02 18:21:37 [3612] [2636] [ERROR]: CMoveSymLink: Fatal!!! Cannot open jail driver  
 
2015.09.02 18:22:39 [1552] [1556] [ERROR]: Start service. Version program 50002. Version protocol 50001.
 
2015.09.02 18:22:46 [1552] [1556] [ERROR]: CMoveSymLink: Error! Cannot query symbolic link target SW#{eeab7790-c514-11d1-b42b-00805fc1270e}#asyncmac#{ad498944-762f-11d0-8dcb-00c04fc3358c}\{DD2F4800-0DEB-4A98-A302-0777CB955DC1}
 
 
-------------
Please help  Huh
 
Solution could be: Taking the functionality of mapping of 5.1 beta and put it into 5.0.2 software  Cool
Last Edit: Sep 3rd, 2015, 7:58am by Martin IP Logged
Sergey_Jarovski
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Re: USB Device + IGEL UD3-LX 41 – cannot map devic
Reply #1 on: Sep 3rd, 2015, 7:56am 		Quote Quote  Modify Modify
Hi Martin,
According to the official website of Igel
http://www.myigel.biz/public/IGEL_UNIVERSAL_DESKTOP_FIRMWARE/LX/V5/lx_5.07.100.txt?forcedownload (this firmware contains 5.1 version of USB for Remote Desktop (workstation)) you must use the 5.1 version of USB for Remote Desktop (server) on your Win7/2008r2 PC.
Please don't forget that the "RDP legacy mode" option must be disabled in the following section: Setup - Configuration - RDP - RDP Global - Options.
I sent you a message via email. Please reply.
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Martin
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Re: USB Device + IGEL UD3-LX 41 – cannot map devic
Reply #2 on: Sep 3rd, 2015, 8:08am 		Quote Quote  Modify Modify
Hey Sergey,
 
indeed, according to the document, I should use just the 5.1, but I thought, I try the 5.0.2 and 5.0.6, because Windows is collapsing with version 5.1.
 
The RDP legacy option was never enabled.
 
Best regards,
Martin
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Martin
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Re: USB Device + IGEL UD3-LX 41 – cannot map devic
Reply #3 on: Sep 3rd, 2015, 8:09am 		Quote Quote  Modify Modify
thanks for the mail, give me some minutes Smiley
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