Sep 12th , 2026, 12:47am
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Topic: 3Dconnexion connection (Read 8358 times)
CGRSupport
FabulaTech Forum Newbie
Posts: 2
3Dconnexion connection
on: Jul 21st , 2020, 10:47pm
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Purchased new license and installed version 6.0.3 on server and workstation. When i use remote desktop connection to connect to the server the space explorer mouse light turns off and lose functionality of space explorer. The server is running Windows 10 and the client is running Windows 8.1. Any idea why i would lose functionality from the Windows 8.1 client?
Last Edit: Jul 21st , 2020, 10:53pm by CGRSupport
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CGRSupport
FabulaTech Forum Newbie
Posts: 2
Re: 3Dconnexion connection
Reply #1 on: Jul 21st , 2020, 10:50pm
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I also have the logs if they are needed. I notice in the logs this is repeated several times... 2020.07.21 09:31:52.822 [1832] [2184] [INFO]: CPlugUnplugManager::ManageThread: Start device sharing (try 1). nUniqId=0 2020.07.21 09:31:52.822 [1832] [2184] [DEBUG]: CPlugUnplugManager::MakeDeviceShared(): Troubleshoting flag set: Resetting power 2020.07.21 09:31:52.822 [1832] [2184] [ERROR]: Error while swithing power off 2020.07.21 09:31:52.822 [1832] [2184] [ERROR]: ResetPower for device failed! Device handle(284). Error 87: The parameter is incorrect. 2020.07.21 09:31:52.822 [1832] [2184] [WARNING]: CPlugUnplugManager::MakeDeviceShared(): Reset power error (87) 2020.07.21 09:32:03.827 [1832] [2184] [INFO]: CPlugUnplugManager::ManageThread: Start device sharing (try 2). nUniqId=0 2020.07.21 09:32:03.827 [1832] [2184] [DEBUG]: CPlugUnplugManager::MakeDeviceShared(): Troubleshoting flag set: Resetting power 2020.07.21 09:32:03.827 [1832] [2184] [ERROR]: Error while swithing power off 2020.07.21 09:32:03.827 [1832] [2184] [ERROR]: ResetPower for device failed! Device handle(284). Error 87: The parameter is incorrect.
Last Edit: Jul 21st , 2020, 10:57pm by CGRSupport
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Sergey_Jarovski
FabulaTech Forum Moderator
FabulaTech Forum God
Gender: Posts: 559
Re: 3Dconnexion connection
Reply #2 on: Jul 22nd , 2020, 9:19am
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Hi, I have sent you an email. Please reply.
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Sergey Jarovski FabulaTech ===================http://www.fabulatech.com
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