Hello, I have the following issue with usb redirector: a shared usb key disappears after some days of being shared. These are the details:
- A usb key is shared using usb over network server. The machine where it is shared is a Windows Server 2019. - The usb key is properly connected to other client machine which has the usb over network client installed. This client machine is a Windows Server 2012 R2. - This arrangement work properly for around 10 days. - After around 10 days the usb key is no longer available on the client machine. The client reports 'no devices available' on the server. - The server reports 'unplugged, will be shared when plugged'.
At this point the following also occurs: - Windows device manager on the server machine reports an usb device with problems: 'unknown usb device (device descriptor request failed). - The usb key is no longer available locally, even if the key is no longer shared or the usb-over-network service is stopped. - A reboot of the server does not help, the usb key is still unavailable locally after a reboot. Even disabling the usb-over-network service so it does not start automatically after reboot does not help. The usb key is still unavailable locally after rebooting. - It is necessary to physically change the usb key from usb port in order to have it available locally and the be able to share it again.
I hope you can help me with this issue, Regards.
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Sergey_Jarovski FabulaTech Forum Moderator
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Gender: Posts: 559
Re: usb keys disappearing Reply #1 on: May 8th, 2020, 10:50am
In my opinion you have a problem with device on the hw level. Just unshare your device in USB over Network (server) and work with it for around 10 days.
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