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   Author  Topic: Error 1168 with USB Monitoring Pro  (Read 1821 times)
jayacepalius
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Error 1168 with USB Monitoring Pro
« on: Nov 3rd, 2013, 5:23am »
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Dear Technical Support Team
 
Please help me explain and solve this problem
 
I installed in Windows 7 x64 SP1
 
USB Monitoring Pro: 2.7
 
Error: Can not start monitoring! Error (116Cool. Module: USBControlDevice (132)
 
Thanks
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InnaWhite
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Re: Error 1168 with USB Monitoring Pro
« Reply #1 on: Nov 8th, 2013, 3:36pm »
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Dear customer,
 
Error 1168 was fixed and it is weird that it has occurred again.  
We can offer you a new version that is not on the web side yet. You are welcome to install it and make all the necessary tests.
 
Here is the link:
http://www.usb-monitor.com/usbmon-data/2.7.2-beta/usb-monitor-pro.zip
 
Don't forget to inform us about the results of your final tests.
 
Take care
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Inna White

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jayacepalius
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Re: Error 1168 with USB Monitoring Pro
« Reply #2 on: Nov 10th, 2013, 3:03pm »
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Dear Sir/Maddam
 
The same problem
 
USB Monitoring Pro: 2.7.2
 
Error: Can not start monitoring! Error (1 1 6 8 ). Module: USBControlDevice (132)
 
Nothing is good!  
 
 Angry
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InnaWhite
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Re: Error 1168 with USB Monitoring Pro
« Reply #3 on: Nov 14th, 2013, 2:17pm »
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Dear jayacepalius,
 
You can try to do the following:
- Restart the system with the device plugged  
- Restart the system with the device unplugged
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Inna White

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jayacepalius
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Re: Error 1168 with USB Monitoring Pro
« Reply #4 on: Nov 16th, 2013, 1:45pm »
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Dear Maddam,
 
I try many times and tested on another PC ( with other OS ) but problem still happen
 
Sorry for my comment but the forum give feedback so late
 
Regards
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jayacepalius
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Re: Error 1168 with USB Monitoring Pro
« Reply #5 on: Nov 26th, 2013, 1:06pm »
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Disapointed with this product and forum !
 
No one give feedback to customer for long time!
 
It's dispointed with this behavior!
 
 Angry Angry Angry Angry Angry Angry Angry Angry Angry Angry Angry Angry
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InnaWhite
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Re: Error 1168 with USB Monitoring Pro
« Reply #6 on: Nov 27th, 2013, 11:05am »
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Unfortunately it happens on Win8 or if you use USB 3.0
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Inna White

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Re: Error 1168 with USB Monitoring Pro
« Reply #7 on: Nov 11th, 2016, 5:07am »
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Good job guys, you are always ready to help.
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