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FabulaTech Forum Remote Desktop Solutions Sound over RDP (Moderators: Sergey_Jarovski, Tim_GaliullinFT, Andrew) Audio not working to Remote Desktop Previous topic | Next topic
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rsmith
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Audio not working to Remote Desktop
on: Sep 13th, 2011, 11:46pm 		Quote Quote  Modify Modify
When I connect to the Remote Desktop Session the Sound for RDP connects but the volume is spiked and I cannot hear anything over the headset.  I would appreciate quick assistance as I am working on a Proof of concept for a large client and would recommend this product if it worked as well as the Webcam for RDP.  I am using Windows 7 SP1 on both ends client and server.
Last Edit: Sep 13th, 2011, 11:46pm by rsmith IP Logged
George_White
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Re: Audio not working to Remote Desktop
Reply #1 on: Sep 14th, 2011, 7:27am 		Quote Quote  Modify Modify
Dear Customer,
 
I've noticed you also sent us a support request, please check your mailbox. Most probably the RDP sound settings need to be adjusted, and if that's not an issue, we'll start investigating this more deeply.
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rsmith
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Re: Audio not working to Remote Desktop
Reply #2 on: Sep 14th, 2011, 10:22am 		Quote Quote  Modify Modify
We have the audio settings set to what you sent us and we still have the same result.  When connected to the session windows recognizes the audio but the sound mixer level looks as though the audio is spiked to 100%.  I can send you a screen shot in email.
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Casper
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Re: Audio not working to Remote Desktop
Reply #3 on: Jun 5th, 2012, 12:42pm 		Quote Quote  Modify Modify
Was this issue resolved? having the same issue where input is spiking to 100% .
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Serge Frost
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Re: Audio not working to Remote Desktop
Reply #4 on: Jun 6th, 2012, 2:48am 		Quote Quote  Modify Modify
Dear Casper,
 
As far as I remember the issue was resolved successfully. Please describe me your issue in detail and answer the following questions:
 
1. What OS do you have on both computers? (OS, Service Pack, X-bit)
2. Both machines are physical? (not installed on any virtualization systems)
3. Are they located in one network?  
 
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smangui
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Re: Audio not working to Remote Desktop
Reply #5 on: Sep 10th, 2015, 9:01pm 		Quote Quote  Modify Modify
Hi, I had hit the same issue.
 
My Fabulatech Workstation is a Windows 7 system, and server is a Server2012 system. The version is 2.9.5.
 
And my server is a VMware virtual machine.
 
I had followed the below settings: http://www.fabulatech.com/sound-over-rdp-workstation-help/using.html.
 
But when I use RDP connect to the server, both the playback device and recording device not working and bars peaked.
 
What I need to do to verify my settings or if there is some solution to fix it?
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Sergey_Jarovski
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Re: Audio not working to Remote Desktop
Reply #6 on: Sep 11th, 2015, 1:07am 		Quote Quote  Modify Modify
Hi !
What OS you are using on the remote side (Windows Server 2012 or 2012r2) ?
What SW you are using for recording and playback on the remote side within RDP session ? Don't forget that you must use the FabulaTech audio devices as default within RDP.
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Sergey Jarovski

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smangui
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Re: Audio not working to Remote Desktop
Reply #7 on: Sep 11th, 2015, 1:37am 		Quote Quote  Modify Modify
I am using Windows server 2012, and I had also tries with a Windows 7 to be the server, both with the same problem.
 
I use the "Test" feature Windows provide for audio device, that is right click the sound icon at the right bottom of desktop and then right click the Fabulatech audio device then select "Test".
 
I had set the Fabulatech audio device as the default device when I connect to the server by RDP protocol.
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Sergey_Jarovski
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Re: Audio not working to Remote Desktop
Reply #8 on: Sep 11th, 2015, 3:17am 		Quote Quote  Modify Modify
Hi !
Please let me know what kind of headset (manufacturer and model) you are using ?
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Sergey Jarovski

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