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  NSPK v5.0 Problems		 « Previous topic | Next topic »
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   Author  Topic: NSPK v5.0 Problems  (Read 3972 times)
swispec
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NSPK v5.0 Problems
« on: Apr 12th, 2006, 5:20am »		 Quote Quote  Modify Modify
Hi
 
I recently upgraded my version from 4.7 to 5.0.
 
The network reconnection works great and has solved one of my problems but created two new ones.
 
When my program tries to connect to the serial ports it takes a few goes to establish a connection or is really slow to connect. It will sit on connecting... for a long time and the other end (side sharing the port) indicates nothing is happening.  
 
Secondly I have a remote display indicator that shows a numerical value. It continously receives a string and shows the value. Except since i did the upgrade it errors every 2-10 seconds. Im sorry i cant give you more information at this time but if anyone can give me some tests to do I can perform them to find out more information.
 
Thanks
Adam
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Andrew
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Re: NSPK v5.0 Problems
« Reply #1 on: Apr 16th, 2006, 7:21am »		 Quote Quote  Modify Modify
Adam, to resolve your problem, we need to examine 4 logs created by Portmon. Please use free PortMon tool to monitor and write logs. You can download it from our web site:
 
http://www.fabulatech.com/export-data/portmon.zip  
 
Adam, please create the following logs and email all these logs to us (to support@fabulatech.com). We'll compare these logs and try to resolve the problem.
 
1) 2 logs for Network Serial Port Kit v4.7.4 (from the both remote and local sides).
 
2) 2 logs for Network Serial Port Kit v5.0 (from the both remote and local sides).
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