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 1   Remote Desktop Solutions / Sound over RDP / Re: How do I connect a remote microphone to play?  Oct 21st, 2020, 5:42pm 
Started by kvadim80 | Last post by kvadim80
I have submitted a form, waiting for your reply
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 2   Remote Desktop Solutions / Sound over RDP / Re: Windows 10 support  Sep 21st, 2020, 8:04am 
Started by pnp1226 | Last post by Sergey_Jarovski
Hi,
 
No, there is no such possibility for now.
We are building a new version of the product on the new engine.
Please wait for the new release.
 
P.S. Try to use a native sound redirection of RDP protocol.
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 3   Remote Desktop Solutions / Webcam for Remote Desktop / Re: Cant get it working in AWS Workspace  Sep 7th, 2020, 8:08am 
Started by dthomp | Last post by Sergey_Jarovski
Hi,
 
Do you see your web camera in Webcam for Remote Desktop (server) GUI?
https://www.fabulatech.com/webcam-for-remote-desktop-server-help/connecting-manual.html
You wrote "Zoom does not detect a camera". Does it mean that you don't see Fabulatech WebCam in the settings of Zoom? Or you see it but only with black screen or something else?
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 4   USB Solutions / USB over Network / Re: License-move USB over network server to anothe  Sep 1st, 2020, 4:02pm 
Started by mariusjuncan | Last post by Sergey_Jarovski
Hi,
 
You should uninstall your old instance of USB over Network (server) and apply your key in case of the new one.
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 5   Remote Desktop Solutions / USB for Remote Desktop / Re: IGEL + WebCam + Scanner + 2019 RDSSH  Aug 30th, 2020, 6:08pm 
Started by groupone | Last post by Sergey_Jarovski
Hi all,
 
Two additional steps to deploy Webcam for RD (workstation) on Igel TC:
1) enable "FabulaTech USB redirection" feature on Igel TC here:
Setup - Configuration - System - Firmware Customization - Features
2) prevent usb device sharing by USB for Remote Desktop product:
Setup - Configuration - Sessions - RDP/ICA/Horizon Client - RDP/ICA/Horizon Client Global - FabulaTech USB Redirection - enable "FabulaTech USB Redirection", select the Default rule to "Deny".
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 6   Remote Desktop Solutions / Webcam for Remote Desktop / Re: Webcam not working in Chrome Browser in AWS  Aug 3rd, 2020, 6:47pm 
Started by rj1 | Last post by rj1
This worked:  
 
The program doesn't work on Windows 10 or Server 2016/2019
A technological change made in Windows 10 Anniversary Update caused a problem where Webcam for Remote Desktop failed to work. To apply workaround, launch regedit and create a REG_DWORD values named EnableFrameServerMode with the value 0 in the following registry locations:
 
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Media Foundation\Platform
HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\Windows Media Foundation\Platform
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 7   USB Solutions / USB over Network / Re: 3Dconnexion connection  Jul 22nd, 2020, 9:19am 
Started by CGRSupport | Last post by Sergey_Jarovski
Hi,
I have sent you an email. Please reply.
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 8   Remote Desktop Solutions / Webcam for Remote Desktop / Re: No functionality on Windows-Server 2016  Jul 14th, 2020, 9:51am 
Started by HKP_Bob | Last post by Tim_Galiullin
Understood. I think you should uninstall USB for Remote Desktop and seek for possible differences in configurations between your two servers. Maybe it's RDP preferences or user account policies.
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 9   Remote Desktop Solutions / Printer for Remote Desktop / Re: Printing problem  Jun 25th, 2020, 10:48am 
Started by anakcomp | Last post by elizacourty
Hi, I will recommend you to read the user manual carefully but if you are still facing the same problems then contacting customer care may be the next option.
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 10   Remote Desktop Solutions / Webcam for Remote Desktop / Re: Using webcam for remote desktop with MS Surfac  Jun 18th, 2020, 2:17pm 
Started by kaddynet | Last post by kaddynet
Thanks Sergey for your quick reply. Please find below answers on your questions
   
 Thanks for the interest in our product.  
 Please describe your problem in detail:  
 
 - what OS do you use on both sides"?  
Windows 10 Professionnel
 
 - what RD protocol (RDP/ICA/PCoIP) do you use for remoting?  
Microsoft RDP
 
 - what version of Webcam for RD (workstation&server) do you use?
Version 2.8.32
 
 - what app do you use for web camera on the remote side within RD session?  
Skype for Business and Microsoft Team
 
 - do you see your web camera in Webcam for RD (server) GUI on the remote side within RD session?  
Yes, I can see the rear webcam and not the front gave me an error
   
 Make the screenshot of error message and send it to me (support@fabulatech.com).  
   
 I would advise you to test your app for web camera locally (on Webcam for RD (workstation) PC) and then (if success) on the remote side within RD session. Use Amcap app for test purpose:  
https://www.fabulatech.com/webcam-for-remote-desktop-server-help/quick-start.html
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