Mar 29th, 2024, 12:36am
Welcome, Guest. Please Login or Register.
Pages: 1  Reply Reply  Notify of replies Notify of replies  Print Print
   Author  Topic: 3Dconnexion connection  (Read 2987 times)
CGRSupport
FabulaTech Forum Newbie
*



View Profile         
Posts: 2
3Dconnexion connection
« on: Jul 21st, 2020, 10:47pm »
Quote Quote  Modify Modify

Purchased new license and installed version 6.0.3 on server and workstation. When i use remote desktop connection to connect to the server the space explorer mouse light turns off and lose functionality of space explorer.  The server is running Windows 10 and the client is running Windows 8.1. Any idea why i would lose functionality from the Windows 8.1 client?  
« Last Edit: Jul 21st, 2020, 10:53pm by CGRSupport » IP Logged
CGRSupport
FabulaTech Forum Newbie
*



View Profile         
Posts: 2
Re: 3Dconnexion connection
« Reply #1 on: Jul 21st, 2020, 10:50pm »
Quote Quote  Modify Modify

I also have the logs if they are needed.  I notice in the logs this is repeated several times...
 
2020.07.21 09:31:52.822 [1832] [2184] [INFO]:   CPlugUnplugManager::ManageThread: Start device sharing (try 1). nUniqId=0
2020.07.21 09:31:52.822 [1832] [2184] [DEBUG]:  CPlugUnplugManager::MakeDeviceShared(): Troubleshoting flag set: Resetting power
2020.07.21 09:31:52.822 [1832] [2184] [ERROR]:  Error while swithing power off
2020.07.21 09:31:52.822 [1832] [2184] [ERROR]:  ResetPower for device failed! Device handle(284). Error 87: The parameter is incorrect.  
2020.07.21 09:31:52.822 [1832] [2184] [WARNING]:     CPlugUnplugManager::MakeDeviceShared(): Reset power error (87)
2020.07.21 09:32:03.827 [1832] [2184] [INFO]:   CPlugUnplugManager::ManageThread: Start device sharing (try 2). nUniqId=0
2020.07.21 09:32:03.827 [1832] [2184] [DEBUG]:  CPlugUnplugManager::MakeDeviceShared(): Troubleshoting flag set: Resetting power
2020.07.21 09:32:03.827 [1832] [2184] [ERROR]:  Error while swithing power off
2020.07.21 09:32:03.827 [1832] [2184] [ERROR]:  ResetPower for device failed! Device handle(284). Error 87: The parameter is incorrect.
« Last Edit: Jul 21st, 2020, 10:57pm by CGRSupport » IP Logged
Sergey_Jarovski
FabulaTech Forum Moderator
FabulaTech Forum God
*****



View Profile   WWW         
Gender: male Posts: 556
Re: 3Dconnexion connection
« Reply #2 on: Jul 22nd, 2020, 9:19am »
Quote Quote  Modify Modify

Hi,
I have sent you an email. Please reply.
IP Logged

Sergey Jarovski

FabulaTech
===================
http://www.fabulatech.com
Pages: 1  Reply Reply  Notify of replies Notify of replies  Print Print

« Previous topic | Next topic »
Online Talk to our
support team or
sales department.