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  Windows 8.1 Support		 « Previous topic | Next topic »
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   Author  Topic: Windows 8.1 Support  (Read 5260 times)
Joe
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Windows 8.1 Support
« on: Nov 19th, 2013, 7:22pm »		 Quote Quote  Modify Modify
I just installed the workstation part of USB for Remote Desktop on a Windows 8.1 PC.
 
Unfortunately there is no tray Icon, so i cannot use the software.
 
I tried a reboot - without success.
 
Connecting to a server which is running properly with USB redirects from Windows 7 Clients i also get no USB devices shown.
 
Checking the services the software is started and available.
 
MSI used: USB for Remote Desktop 5.0 64Bit
Revision number: {370E39F1-5634-42EB-B8DD-FC6F13945876}
 
Any idea how to proceed?
 
Best Regards
 
Joe
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InnaWhite
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Re: Windows 8.1 Support
« Reply #1 on: Nov 27th, 2013, 1:47pm »		 Quote Quote  Modify Modify
Dear customer,
There is no tray icon on the Server side, as the application works in a silent mode.  
Check Device Manager on the Server side to make sure that your devices have been redirected.
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Inna White

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StanC
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Re: Windows 8.1 Support
« Reply #2 on: Jun 24th, 2014, 11:12pm »		 Quote Quote  Modify Modify
Is Windows 8.1 supported by version 5.0.2?
 
I installed Workstation on my Home system, where my USB Headset is plugged into.  
I then installed Server on my Work VM.  
Rebooted both machines.  
But nothing is getting redirected to my Work VM.  
The icon on the Work VM only states "Running in local session", there is nothing to select.
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InnaWhite
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Re: Windows 8.1 Support
« Reply #3 on: Jun 25th, 2014, 4:18am »		 Quote Quote  Modify Modify
Dear customer,  
 
Please specify what OSs you use on Workstation and on Server sides.
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Inna White

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StanC
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Re: Windows 8.1 Support
« Reply #4 on: Jun 25th, 2014, 9:59am »		 Quote Quote  Modify Modify
They are both Windows 8.1.
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InnaWhite
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Re: Windows 8.1 Support
« Reply #5 on: Jun 27th, 2014, 2:56am »		 Quote Quote  Modify Modify
Dear customer,  
Since you are using Win 8.1 you need USB for Remote Desktop version 5.1.
I have sent you a letter to your registered email address with a link to our ftp servers. Please check your email box.
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Inna White

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Flo
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Re: Windows 8.1 Support
« Reply #6 on: Aug 29th, 2014, 4:22am »		 Quote Quote  Modify Modify
Hello,  
 
I would like to test your solution but my client is Windows 8.1 and server Windows Server 2012 R2.
Could you give me access to a trial version in 5.1 ?
Thanks for your reply.
 
Regards
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InnaWhite
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Re: Windows 8.1 Support
« Reply #7 on: Aug 29th, 2014, 8:14am »		 Quote Quote  Modify Modify
Dear customer,
 
Please check your email box. I have sent you the link to our FTP server with USB for Remote Desktop, version 5.1.
 
Do not forget to inform us about the results of you testing.
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Inna White

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Flo
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Re: Windows 8.1 Support
« Reply #8 on: Sep 4th, 2014, 4:52am »		 Quote Quote  Modify Modify
Thanks
 
It works perfectly.
 
Bye!
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InnaWhite
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Re: Windows 8.1 Support
« Reply #9 on: Sep 4th, 2014, 6:17am »		 Quote Quote  Modify Modify
I am glad that this solution works fine.  
 
If you still have some questions or need help, do not hesitate to contact me via email, live chat or forum.
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Inna White

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colebeuker
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Re: Windows 8.1 Support
« Reply #10 on: Sep 8th, 2014, 10:26pm »		 Quote Quote  Modify Modify
Hello, I have a thinserver environment and would like access to the "USB for Remote Desktop" beta of 5.1 as I am running Windows 8.1, and get "local access only" message (windows being the location that devices are redirected to and ubuntu being the location where the devices actually are. I believe this is the problem if not can you please advise otherwise. Thanks!
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InnaWhite
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Re: Windows 8.1 Support
« Reply #11 on: Sep 9th, 2014, 3:43am »		 Quote Quote  Modify Modify
Dear customer,  
Please specify the following:
- If your workstation runs Linux;
- what version of server have you installed;
- we also need to see a log file from the server side (Win 8.1, log level 4).
 
Please check your email box for instruction.
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Inna White

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