Feb 10th, 2012, 10:17pm
   FabulaTech Forum
   Remote Desktop Solutions
   USB for Remote Desktop (Moderators: Alex_Webster, Harry_Mitkov, Mike, Andrew, George_White)
   Aladdin hardlock and USB for Remote desktop		 « Previous topic | Next topic »
Pages: 1  Reply Reply Notify of replies Notify of replies Print Print
   Author  Topic: Aladdin hardlock and USB for Remote desktop  (Read 1011 times)
Johans
FabulaTech Forum Newbie
*





   
View Profile

Posts: 3
Aladdin hardlock and USB for Remote desktop
« on: Sep 17th, 2009, 1:03am »		 Quote Quote Modify Modify
On my workstation, I installed the trial version USB for Remote desktop (client part) and on my Terminal Server USB for Remote Desktop(Server side). I put a hardlock dongle of i2 on my workstation and the TS sees it. I have the HL-server service running on my TS. The Aladdin diagnostic tool sees a hardlock dongle on my TS. In my registry, I have for the i2 software LicensePreference HARDLOCK but it still does not find it.  
 
Is there anything I forgot... something special that has to be set ?
 
Any feedback is welcome !
 
Johan
IP Logged
George_White
FabulaTech Forum Moderator
FabulaTech Forum Senior Member
*****






   
View Profile

Posts: 290
Re: Aladdin hardlock and USB for Remote desktop
« Reply #1 on: Sep 18th, 2009, 4:29am »		 Quote Quote Modify Modify
Johans,
 
Please give us more details. You said that your Terminal Server, as well as Aladdin diagnostic tool see the dongle, however it does not work properly?  
What exactly does not find the Hardlock?
 
Any information that you feel relevant will be appreciated.
IP Logged
Johans
FabulaTech Forum Newbie
*





   
View Profile

Posts: 3
Re: Aladdin hardlock and USB for Remote desktop
« Reply #2 on: Sep 18th, 2009, 4:38am »		 Quote Quote Modify Modify
Hi,
 
The applications that I try run are i2 applications as: Analyst's Notebook 7, iBase5, Data Miner 3 and so on.
 
Rgds,
Johan
 
IP Logged
George_White
FabulaTech Forum Moderator
FabulaTech Forum Senior Member
*****






   
View Profile

Posts: 290
Re: Aladdin hardlock and USB for Remote desktop
« Reply #3 on: Sep 18th, 2009, 4:57am »		 Quote Quote Modify Modify
Johans,
 
Please check if the dongle's drivers are installed correctly on the TS.
Also, please try connecting them directly to the TS and see if the software works fine.
 
Otherwise, if possible, we can connect your dongle remotely using our USB over Network and try to analyze it more closely. But in this case we'll need a copy of the dedicated software to be able to see if it works or not.
IP Logged
Johans
FabulaTech Forum Newbie
*





   
View Profile

Posts: 3
Re: Aladdin hardlock and USB for Remote desktop
« Reply #4 on: Sep 18th, 2009, 9:26am »		 Quote Quote Modify Modify
Hi,
 
I cannot connect the dongle directly (physically) to the TS-server because it is a virtualized server...  Huh
 
When I run the program Dongle-diagnose on the TS, it sees the dongle that is physically connected to my workstation.
 
Rgds,
Johan
IP Logged
George_White
FabulaTech Forum Moderator
FabulaTech Forum Senior Member
*****






   
View Profile

Posts: 290
Re: Aladdin hardlock and USB for Remote desktop
« Reply #5 on: Sep 21st, 2009, 1:01am »		 Quote Quote Modify Modify
Ok, please write to support@fabulatech.com (attn. George) so that we can arrange
remote debugging. But please note that remote debugging will be possible not sooner than Thursday.
IP Logged
Pages: 1  Reply Reply Notify of replies Notify of replies Print Print

« Previous topic | Next topic »