Jun 18th, 2013, 1:34am
   FabulaTech Forum
   USB Solutions
   USB over Network (Moderators: Alex_Webster, Serge Frost, Andrew, Mike, George_White)
   BSOD with Pinacle Dazzle DVC100 video capture		 « Previous topic | Next topic »
Pages: 1  Reply Reply Notify of replies Notify of replies Print Print
   Author  Topic: BSOD with Pinacle Dazzle DVC100 video capture  (Read 678 times)
bumperscoot
FabulaTech Forum Newbie
*





   
View Profile

Posts: 1
BSOD with Pinacle Dazzle DVC100 video capture
« on: Mar 30th, 2012, 6:53pm »		 Quote Quote Modify Modify

Hi There..
 
I am trying to extend a Pinacle DVC-100 Video Capture Device, and have tried both the 4.5.3 and newer 4.7 versions of USB over Network. Unfortunately, each attempt with both versions causes a Blue Screen/Crash on my WinXP/sp3 Server.
 
Anyone else have similar results?
 
Steve
IP Logged
Serge Frost
FabulaTech Forum Moderator
FabulaTech Forum Full Member
*****






   
View Profile WWW

Gender: male
 Posts: 165
Re: BSOD with Pinacle Dazzle DVC100 video capture
« Reply #1 on: Apr 2nd, 2012, 2:48am »		 Quote Quote Modify Modify
Dear Steve,
 
Me are more than interested in resolving the issue you encountered. To troubleshoot it effectively we need more information. Please provide us with step-by-step instruction how to reproduce the issue and send us the following:
 
--- The system information of both PC's where USB over Network (Server and
Client) are installed. To get system information file  you need to do the
following: Start -> Programs -> Accessories -> System Tools -> System
Information File -> Save;
 
--- Kernel memory dump;    
 
To get it you need:
- Right click My Computer -> Properties -> Advanced ->Startup and Recovery;  
- Select the "write debugging information" to "Kernel memory dump";  
- Remember the path to the Dump file. By default it is %SystemRoot%\MEMORY.DMP;  
- Reproduce the BSOD;  
- Find the dump file and send it to us ( you can upload it to our ftp  
ftp://castle.colonet.net/upload/ )
 
Please let me know what is the file name of your dump file so I can find it on our ftp.
 
--- The USB over Network log files. Please look for the logs in
%systemroot%\system32 folder (or if your PC is x64 then in
%systemroot%\syswow64). The log file names should be:
ftusbsrv.log - for USB over Network Server
ftusbsrvc.log - for USB over Network Client
 
 
Thank you! I will be looking for your next message. You can send me log and system info files to my e-mail: support@fabulatech.com
IP Logged
Pages: 1  Reply Reply Notify of replies Notify of replies Print Print

« Previous topic | Next topic »