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        USB Solutions >> USB Monitor Pro >> Cannot start monitoring... any device.
        
(Message started by: tfertil on Jul 23rd, 2010, 1:49pm)
Title: Cannot start monitoring... any device.
Post by tfertil on Jul 23rd, 2010, 1:49pm
I just downloaded trial version 2.2.1 of USB Monitor Pro and installed it under Windows 7 Ultimate, 64 bits, spanish.

My PC is a Dell XPS M1710 with Intel 80801G (ICH7 Family) USB Host Controller.

I can't monitor any device: nor my mouse, a USB smartphone, or a propietary device (this last being the reason I downloaded USB Monitor Pro).

Every single device fails with this error:

Cannot start monitoring!
Error (1168 ). Module: UsbControlDevice(193).

I already uninstalled and reinstalled the programa, and run it as adiministrator, with no luck.

Thanks for any help.
Title: Re: Cannot start monitoring... any device.
Post by Alex_Webster on Jul 26th, 2010, 12:44am
I'd like to ask you to test the previous version of USB Monitor PRO. Please find the link in the PM. It proved to be more reliable.
Version 2.2.1 will be fixed soon.

Thanks.
Title: Re: Cannot start monitoring... any device.
Post by JimPeterson5480 on Oct 6th, 2010, 1:37pm
I have this same problem. Where is the PM (referenced above), if I would like to try the previous version?
Title: Re: Cannot start monitoring... any device.
Post by George_White on Oct 7th, 2010, 5:24am
Jim,

I just sent you the link to your email address.

Please don't forget to tell us about your results.

Thanks!
Title: Re: Cannot start monitoring... any device.
Post by JimPeterson5480 on Oct 7th, 2010, 6:48am
I didn't receive any email containing the link.  ???
Title: Re: Cannot start monitoring... any device.
Post by SageSteve on Oct 15th, 2010, 4:53pm
I just downloaded the trial version and am having the same problem.
Cannot start monitoring!
Error (1168 ). Module: UsbControlDevice(193 ).

System:
Windows 7 Pro (64 bit)
Intel i&, 6 GB RAM, lots of disk space
Logged in as administrator
Title: Re: Cannot start monitoring... any device.
Post by Alex_Webster on Oct 18th, 2010, 1:55am
Hello.

Please check your PM box. I've sent you the link.

Thanks.
Title: Re: Cannot start monitoring... any device.
Post by sinrider on Oct 20th, 2010, 9:49am
Hi,

I'm having the exact same problem as the other folks above - same dialog, same error messages.  Trial version 2.2.1, on HP Compaq nc8230 laptop.

Thanks
Title: Re: Cannot start monitoring... any device.
Post by sinrider on Oct 20th, 2010, 9:51am
And running Windows XP Prof
Title: Re: Cannot start monitoring... any device.
Post by Duncan on Nov 26th, 2010, 12:22pm
Same problem for me.  Same error message.  Every device I try to monitor.  Using version 2.5.

Windows XP SP3 on a Toshiba Laptop.

Also, when I plug the device I am trying to monitor into a USB port on the laptop, it is recognized and Windows Device Manager shows it.  But USB Monitor does not.  If I plug it into an external hub, both recognize it and USB Monitor does display it (but can't monitor it).

Is there a work arround?

Thanks
Title: Re: Cannot start monitoring... any device.
Post by Alex_Webster on Nov 29th, 2010, 3:23am
Please check your PM. You'll find the link to download the previous version there.

Thanks.
Title: Re: Cannot start monitoring... any device.
Post by sjyi on Jan 13th, 2011, 12:35pm
I just downloaded version 2.5.
Am experiencing the same issue.

Cannot start monitoring!
Error (1168). Module:UsbControlDevice (194).

It appears that there are multiple incidents of this identical problem.
Instead of sending the link through PMs, why not just provide the link?

SJ
Title: Re: Cannot start monitoring... any device.
Post by Alex_Webster on Jan 14th, 2011, 6:20am
Hello SJ,

I have just sent you the link. Please check you PM.

It would be great if you share a feedback with us.

Thanks.
Title: Re: Cannot start monitoring... any device.
Post by kidputer on Jan 18th, 2011, 5:49pm
:o  I have the same problem and am looking foeward to this working ,, any chance of that
JD
Title: Re: Cannot start monitoring... any device.
Post by sjyi on Jan 18th, 2011, 6:50pm
I've downloaded the alternate product, 2.1.
I've received the following message:

This operating system is not supported by this version of USB Monitor Pro.

I'm running Win 7 Starter N

SJ



on 01/14/11 at 06:20:49, Alex_Webster wrote:
Hello SJ,

I have just sent you the link. Please check you PM.

It would be great if you share a feedback with us.

Thanks.
Title: Re: Cannot start monitoring... any device.
Post by Alex_Webster on Jan 19th, 2011, 1:50am

on 01/18/11 at 17:49:36, kidputer wrote:
:o  I have the same problem and am looking foeward to this working ,, any chance of that
JD


Hello JD, I sent you the previous version. I hope you can report the positive feedback :)


on 01/18/11 at 18:50:15, sjyi wrote:
I've downloaded the alternate product, 2.1.
I've received the following message:

This operating system is not supported by this version of USB Monitor Pro.

I'm running Win 7 Starter N

SJ


Version 2.1 doesn't support Windows 7. I'm sending you the beta version, it would be great if you could give it a try. Please check your PM.

Thanks.
Title: Re: Cannot start monitoring... any device.
Post by zetjaro on Feb 13th, 2011, 6:51am
Hello,

I have the same problem, windows 7 professional, lenovo ideapad y560 i7 and I'm trying to monitor Logitech Dual-Action gamepad although I can't monitor nor mouse nor any other usb peripheral.

could you please send me e-mail with download link?

thank you!
Title: Re: Cannot start monitoring... any device.
Post by Harry_Mitkov on Feb 14th, 2011, 12:19am
Dear Zetjaro,

Please describe your issue in detail.
- What version of USB Monitor are you using?
- Do you get an error message? (if yes please specify it)
- Have you tried rebooting the PC after the installation?
- have you tried replugging the USB devices you want to monitor?

Thanks.
Title: Re: Cannot start monitoring... any device.
Post by antelope123 on Mar 1st, 2011, 10:13am
I just downloaded the trial version 2.5, Windows7 64. I am unable to monitor any device:

"Cannot start monitoring! Error 1168.

I have tried rebooting, no luck.

Thanks for any advice, or link to an older version!
Title: Re: Cannot start monitoring... any device.
Post by Mike on Mar 2nd, 2011, 8:26am
I can send you the link to an older version, however it does not support Windows 7, unfortunately  :(
Title: Re: Cannot start monitoring... any device.
Post by fx on Oct 7th, 2011, 12:00am
I'm using win7 64bit.  
Whatever I do, I'm getting "Cannot start monitoring! Error (1168).  Module: UsbControlDevice (194)."

Any idea?

It doesn't recognize hotplug as well.
Title: Re: Cannot start monitoring... any device.
Post by George_White on Oct 7th, 2011, 4:04am
fx,

Looks like you're trying the older version of USB Monitor.

Plesae test 2.7 beta 3 and tell us if it helped. As far as I know Error 1168 has been fixed there.

http://www.fabulatech.com/usb-monitor-pro-download.html
Title: Re: Cannot start monitoring... any device.
Post by PGP_Protector on Nov 10th, 2011, 4:23pm
Just tried the new beta version , on starting monitoring I get the error

"Cannot start monitoring
Error (1168 ) Module: UsbControlDevice(132)"

This is when trying to listen to a Cyborg Command Unit
HID\Vid_06a3&Pid_80c1&Rev_0200
HID\Vid_06a3&Pid_80c1
HID_DEVICE_SYSTEM_GAME
HID_DEVICE_UP:0001_U:0004
HID_DEVICE


Though when trying to talk to a Mouse, it works.

Running on Windows 7 Ultimate SP1 X 64
Intel i7 950
12G Ram

USB Monitor Pro Version 2.7
License type: TRIAL
Experation date 11/25/2011
Title: Re: Cannot start monitoring... any device.
Post by Harry_Mitkov on Nov 11th, 2011, 9:22am
Dear PGP_Protector,

Please make sure that you are using the latest version of USB Monitor Pro.
Do not forget to uninstall your previous version and reboot the computer before starting the installation.

Here is the link to the latest version
http://www.fabulatech.com/usb-monitor-pro-beta.zip

If the issue persists please send us a message to support@fabulatec.com
Include the following to your message:
- System information file
To get system information file  you need to do the following:
Start -> Programs -> Accessories -> System Tools -> System Information  
File -> Save
-Some screenshots of the issue
- Description of the device you are trying to monitor

Thanks.