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   Author  Topic: Mic not working  (Read 5263 times)
Fubar
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Mic not working
« on: Oct 18th, 2010, 3:13am »		 Quote Quote  Modify Modify
Hi
 
we are running a call centre with thin clients connecting via RDP to Terminal Servers. We need to move to VOIP systems but Mics dont work over RDP!
 
I have installed your software on one of our Windows 2003 terminal servers and it is showing your software under the recording device, however when i launch the Sound Recorder everything is greyed out and nothing records?
 
Your software seems to do exactly what i need! Is there anything you can suggest to get it working?
 
Many thanks
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George_White
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Re: Mic not working
« Reply #1 on: Oct 18th, 2010, 7:46am »		 Quote Quote  Modify Modify
Mike,
 
Since you copied this same question to our email, I've already replied it there.  
Please check your mailbox.
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Re: Mic not working
« Reply #2 on: Oct 27th, 2010, 10:01am »		 Quote Quote  Modify Modify  Remove Remove
Thats not fair you should share the answer so people with exactly the same problem (like me) could fix it. So if if you please post the answer. Thank you.
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George_White
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Re: Mic not working
« Reply #3 on: Oct 27th, 2010, 11:46pm »		 Quote Quote  Modify Modify
No client part of Sound over RDP was installed on the workstation side. Our software works only when 2 parts are installed.
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Re: Mic not working
« Reply #4 on: Oct 29th, 2010, 4:38am »		 Quote Quote  Modify Modify  Remove Remove
Thanks.  
I've the two parts installed on my server, my client machines are thinclients so thats that. the volume and advanced buttons on voice tab of the voice recording device are grayed. The software to make phone calls don't recognize the mic, can you hel me. The OS is windows server 2003 x64.
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terfri
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Re: Mic not working
« Reply #5 on: Jun 9th, 2011, 9:19am »		 Quote Quote  Modify Modify
Same problem with MIC not working. Did you ever get this resolved?
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