Aug 30th, 2014, 8:02am
 1   Remote Desktop Solutions / USB for Remote Desktop / Re: Windows 8.1 Support  Aug 29th, 2014, 8:14am 
Started by Joe | Last post by InnaWhite
Dear customer,
 
Please check your email box. I have sent you the link to our FTP server with USB for Remote Desktop, version 5.1.
 
Do not forget to inform us about the results of you testing.
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 2   USB Solutions / USB over Network / USB over Virtual PC  Aug 27th, 2014, 3:48am 
Started by PauLita | Last post by PauLita
Huh
Server - Windows 7 64-bit.  
Shared device is visible in USB over Network Server
 
Client - Windows 7 32-bit Virtual PC
The only Server found in USB over Network Client is "tsclient", but its
State: offline  Cry
Connection status: host unreachable Cry
Device auto-connection: disabled
 
What shall I do?
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 3   USB Solutions / USB over Network / Re: Why cannot open shared USB disk  by TCP proxy?  Aug 21st, 2014, 4:27am 
Started by quarkfc | Last post by Sergey_Jarovski
This version of USB over Network (4.4) is too old.
Do you have the possibility to use the latest version for your purpose ?
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 4   Remote Desktop Solutions / USB for Remote Desktop / Re: Supported Thin client hardware?  Aug 11th, 2014, 2:47am 
Started by mshelburne | Last post by Sergey_Jarovski
You can use any Igel thin clients (https://www.igel.com/) or thin clients from Stratodesk (http://www.stratodesk.com/) for your purpose.
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 5   Remote Desktop Solutions / USB for Remote Desktop / Re: Dell Wyse thin clients compatible?  Aug 11th, 2014, 2:46am 
Started by mshelburne | Last post by Sergey_Jarovski
You can use any Igel thin clients (https://www.igel.com/) or thin clients from Stratodesk (http://www.stratodesk.com/) for your purpose.
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 6   Serial Port Solutions / Serial Port Redirector / Re: Windows8 installation  Aug 8th, 2014, 7:51am 
Started by schwazz77 | Last post by Sergey_Jarovski
The latest version of the Serial Port Redirector was sent to you via email.
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 7   Serial Port Solutions / Serial Port Splitter / Re: Problem with splitter and CTS  Aug 6th, 2014, 6:11am 
Started by pfmachado | Last post by pfmachado
Hello Sergei,
 
We are using version 4.3.6.
 
We are testing in:
 
Windows XP Professional
Version 2002
Service Pack 2
 
We are communicating via serial port with a printer using the following configuration:
 
BAUD_RATE: 9600
DATA_BITS: 8
STOP_BITS: 1
PARITY: NONE
 
Do you need any further information?
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 8   Remote Desktop Solutions / USB for Remote Desktop / Re: My USB dongle gets redirected and connected  Jul 22nd, 2014, 6:26am 
Started by hhamburgerjung | Last post by InnaWhite
Dear customer,
 
I would ask you to send me log files from both sides to the email address support@fabulatech.com  
Here is the instruction how to enable the logs:
 
1. On the computer where USB for Remote Desktop(Server) is installed press WIN+R, type "regedit";
2. On the registry editor go to:
 
HKEY_LOCAL_MACHINE\SOFTWARE\FabulaTech\USB for Remote Desktop Server
(or HKEY_LOCAL_MACHINE\SOFTWARE\WoW6432Node\FabulaTech\USB for Remote Desktop Server, if you have a x64-bit computer)
 
3. You`ll see REG_DWORD parameter with "logLevel" name. Set it`s value to 4.
4. Then do the same on the computer where USB for Remote Desktop (client) is installed. Follow the path:
 
HKEY_LOCAL_MACHINE\SOFTWARE\FabulaTech\USB for Remote Desktop Client
(or HKEY_LOCAL_MACHINE\SOFTWARE\WoW6432Node\FabulaTech\USB for Remote Desktop Client, if you have a x64-bit computer)
 
Find the same parameter and change it`s value to 4 also.
 
5. Delete these files:
 
ftusbrdsrv.log - for USB for Remote Desktop Server
ftusbrdwks.log - for USB for Remote Desktop Client
 
They are placed in systemroot\system32 folder (or if your PC is x64 then in systemroot\syswow64).
 
6. Restart both services.
 
7. Reproduce the issue you encountered 2-3 times;
8. Computers will create ftusbrdsrv.log and ftusbrdwks.log again in the same folders. Send these newly created files to us.
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 9   Remote Desktop Solutions / USB for Remote Desktop / Trying to use USB-RDP for a Tracer UC400 from Tran  Jul 9th, 2014, 4:04pm 
Started by marv.cole | Last post by marv.cole
We are in the 14 day trial and trying to determine if we should buy this software.  We are trying to access the Trane UC400 pluged into a Laptop RDP'd back to the server with the software used to configure it.  We have about 200 of these installed throughout the building and it would be great if we could make this work.  We have the drivers installed on both machines but whenever we RDP to the server the Tracer UC400 device is grey in the systray menu.  Any help is appreciated.
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 10   Remote Desktop Solutions / USB for Remote Desktop / Re: USB over network issue  Jul 8th, 2014, 2:31am 
Started by alelk | Last post by InnaWhite
Dear customer,  
 
There are hundreds of different router models and we are not affiliated with any manufacturer. Usually there is a web interface in which you should be able to configure port forwarding and make it accept external connections to tcp/ip port 33000. Please check with your systems administrator.
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