Jul 22nd, 2014, 3:01am
 1   Remote Desktop Solutions / USB for Remote Desktop / Trying to use USB-RDP for a Tracer UC400 from Tran  Jul 9th, 2014, 4:04pm 
Started by marv.cole | Last post by marv.cole
We are in the 14 day trial and trying to determine if we should buy this software.  We are trying to access the Trane UC400 pluged into a Laptop RDP'd back to the server with the software used to configure it.  We have about 200 of these installed throughout the building and it would be great if we could make this work.  We have the drivers installed on both machines but whenever we RDP to the server the Tracer UC400 device is grey in the systray menu.  Any help is appreciated.
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 2   Remote Desktop Solutions / USB for Remote Desktop / Re: USB over network issue  Jul 8th, 2014, 2:31am 
Started by alelk | Last post by InnaWhite
Dear customer,  
 
There are hundreds of different router models and we are not affiliated with any manufacturer. Usually there is a web interface in which you should be able to configure port forwarding and make it accept external connections to tcp/ip port 33000. Please check with your systems administrator.
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 3   Remote Desktop Solutions / Scanner for Remote Desktop / Re: Installation Ended Prematurely (Server 2008 R2  Jul 4th, 2014, 1:56am 
Started by jrbinder | Last post by InnaWhite
Dear customer,  
 
You are welcome to send your log file to support@fabulatech.com
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 4   USB Solutions / USB over Network / Re: Linux server advanced options  Jul 3rd, 2014, 8:51am 
Started by MattiasC | Last post by InnaWhite
Dear customer,  
 
Unfortunately there is no such options "Reset power" and "Reset device on share" in linux version of the USB over Network.
 
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 5   Remote Desktop Solutions / USB for Remote Desktop / Re: Igel UDC 2 testing - no usb devices were diver  Jul 3rd, 2014, 8:25am 
Started by erikja | Last post by InnaWhite
Dear customer,  
 
Please specify the following:
- what  model of the thin client you are using: Igel UDC 2 or HP EliteDesk 800 GI
- what version of USB for Remote Desktop you are using on the workstation side (thin client)
- what version of USB for Remote Desktop you are using on the server side (PC with Windows 2008r2)
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 6   USB Solutions / USB over Network / Re: Use shared usbdevices with long ping  Jul 3rd, 2014, 2:59am 
Started by job.rabota | Last post by InnaWhite
Dear Geeth,  
 
Latency gap normally depends on a USB device which you are redirecting.
Please try to test different devices and compare latency gap for each of them.
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 7   USB Solutions / USB over Network / USB over 4g 3g networks.  Jul 2nd, 2014, 1:58am 
Started by lll7 | Last post by lll7
I've got USB Over Network Client 4.73 version, and when connecting through mobile networks i can't connect to device.
 
Is USB over Network working with this kind of connections, or it has to have some special ports opened or something like that ?
 
I've tried to search this forum with quotes like '3g' or '4g' but i suppose that searching forum with that short strings doesn't work. Smiley  
 
 
 
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 8   Serial Port Solutions / Network Serial Port Kit / Re: "Missing Hardware id" message  Jun 27th, 2014, 6:12am 
Started by Boris | Last post by InnaWhite
Thanks for testing our software. In case you had any issues with it or questions about how it works, please always feel free to contact us.
We have a variety of USB and virtual serial port solutions here at FabulaTech. So if you could describe your project and its requirements, I would gladly see if we can help you with any of our solutions.
 
In any case, keep our products in mind for your future projects.
Thanks! Looking forward to hearing from you!
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 9   Remote Desktop Solutions / USB for Remote Desktop / Re: Windows 8.1 Support  Jun 27th, 2014, 2:56am 
Started by Joe | Last post by InnaWhite
Dear customer,  
Since you are using Win 8.1 you need USB for Remote Desktop version 5.1.
I have sent you a letter to your registered email address with a link to our ftp servers. Please check your email box.
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 10   USB Solutions / USB over Network / Re: 4.7 Setup Wizard ended permaturely  Jun 22nd, 2014, 11:08am 
Started by pcho | Last post by hawtboi
That could work but that entry is not in the registry and ftusbload2 is a Kernel Driver and it seems like FabulaTech has not designed it to be dynamically unloaded,thus, requiring a reboot. Crappy!
 
Even though ftusbload2 was not in the registry, if I typed sc delete ftusbload2 it would reply:
 
[SC] DeleteService FAILED 1072: The specified service has been marked for deletion.
 
I searched for hours and there is no way around that.
 
If I typed sc query ftusbload2
 
SERVICE_NAME: ftusbload2
   TYPE     : 1  KERNEL_DRIVER
   STATE    : 4  RUNNING
       (STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
   WIN32_EXIT_CODE    : 0  (0x0)
   SERVICE_EXIT_CODE  : 0  (0x0)
   CHECKPOINT    : 0x0
   WAIT_HINT     : 0x0
 
I have no idea where you got ftusbsrvc from. Are you a support tech? Shocked
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